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Old 06-14-2017, 03:44 PM   #1
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What else could go wrong?

Well I was wrong again. I did not think it was possible but CW Tampa out did stupidity even more. After they killed my batteries to .4 volts back in Nov I made them replace both. I added battery boxes when new to make it more secure. So today hooking up my new smart tireminder I figured I would check battery water level. What do I find when I pull the cover from top battery, positive cable hooked up but negative sitting on of battery and nut screwed down on stud. So it did not come loose just never even connected. You cannot be that stupid or can you. Probably just another mad off low paid worker who could care less.
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Old 06-14-2017, 04:55 PM   #2
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This is exactly why I do my own repairs and avoid dealers like the plague...
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Old 06-14-2017, 05:36 PM   #3
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Had my 06 F250 in for service at my local Ford dealer. Went to pick up the truck, $850 repair bill, and was told that I needed 2 new batteries. Truck was hard to start, popped the hood at home, and battery #2 was not even hooked up. They also damaged my brake controller. So it ain't just the RV industry.
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Old 06-14-2017, 07:38 PM   #4
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Believe me once my two years are up it will mostly be done by me. I have a seven year extended warranty for the costly stuff.
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Old 06-14-2017, 07:57 PM   #5
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Trust but verify.
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Old 06-15-2017, 06:07 AM   #6
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NEVER ask the question "What else could go wrong" because something else always will.
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Old 06-15-2017, 12:59 PM   #7
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Well I was wrong again. I did not think it was possible but CW Tampa out did stupidity even more. After they killed my batteries to .4 volts back in Nov I made them replace both. I added battery boxes when new to make it more secure. So today hooking up my new smart tireminder I figured I would check battery water level. What do I find when I pull the cover from top battery, positive cable hooked up but negative sitting on of battery and nut screwed down on stud. So it did not come loose just never even connected. You cannot be that stupid or can you. Probably just another mad off low paid worker who could care less.
Rock
Batteries will go dead in a week or so due to items, like the carbon monoxide detector, that constantly use battery power. So unless you have a battery disconnect switch, you should disconnect the negative wire when not using the camper. BTW, every boat I have ever owned had a battery switch and I'm surprised that most RV's do not.
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Old 06-15-2017, 01:30 PM   #8
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Yup got a battery disconnect. But gotta laugh, when I took it in that was part of the walk around. They looked over the entire Rv and roof for any damage than turn off the battery disconnect. But who ever works on them leaves the battery on and they park them for months awaiting parts that are never ordered.
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Old 06-15-2017, 02:53 PM   #9
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I always check the dipstick after an oil change, you can guess why LOL

On the way home from a tuneup heard a thump in the engine compartment when I hit a pothole. Found a full size ball peen hammer sitting on the engine. Why did he need it to change spark plugs??? It's mine now.

Now I check tires before I leave, visually inspect all nut on. Check for idiot lights, check the dipstick and visually look at all work done.
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Old 06-15-2017, 05:29 PM   #10
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Rock, do you remember back in March I said they did the employee rotation again? Well they did it again about 2 weeks ago. This is around the 5th time the employees have left since I've been dealing with them. I believe everything you say 100%. That trip your making in October is a very wise choice.
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Old 06-15-2017, 05:47 PM   #11
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It is crazy how at all RV chains the people just keep switching out. I can see why most people who deal with mom and pop shops get great service. Ya they pay more but do not have to deal with what we go thru at the big boys.

I would think and hope that the factory repair guys know what they r doing and all will be fixed well. The other good thing is if parts are needed they have them. I have not ever seen a post about bad Jayco factory repair service.
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Old 06-15-2017, 06:14 PM   #12
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I've mostly heard they are great. A few have told me they had to return because of parts but were happy when done. The place to find is a repair only facility that does warranty. There is one in jacksonville but not sure if they do jayco repair warranty. But I have their number. I'll probably end up at Jayco by the looks of it. Not expecting much done if anything this summer. BUT will see, I'm done after 1 year without unit and jayco knows it.
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Old 06-15-2017, 07:18 PM   #13
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Jax is about 5-6 hour drive from Mexico Beach. My closest Jayco dealer is in Alabama. Jayco customer service told me they did good work. I will check them out after my factory stuff is done. Except for those big items we have been it it for 9 months in the last year and now looks like mid Sept for house completion. We have pretty much ran her thru the ringer and most everything else has been working fine. A few minor self fix things but we are real happy with this model. The forward bath makes it seem like a house everytime I get out of the shower.
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Old 06-16-2017, 04:47 AM   #14
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Give me a heads up when your done at Jayco with yours and let me know how you make out. I'll do the same. Not sure what direction I'll exactly be taking yet, it will get done no matter the cost if it ends that way. I think the bugs are pretty much out of ours also. The inner walls loosening, a bowed wall, and all door frames, is what really concerns us especially when It has only been moved less than 200 miles on my part. We still have thirty something issues. The unit isn't the problem, getting it repaired is.
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Old 06-16-2017, 05:59 AM   #15
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I always check the dipstick after an oil change, you can guess why LOL

On the way home from a tuneup heard a thump in the engine compartment when I hit a pothole. Found a full size ball peen hammer sitting on the engine. Why did he need it to change spark plugs??? It's mine now.

Now I check tires before I leave, visually inspect all nut on. Check for idiot lights, check the dipstick and visually look at all work done.
I had the oil changed on my car last month. When I paid, it seemed like it was a bit more expensive than the previous time. I got home (about a mile away) and took a good look at the receipt. They charged me for an extra quart of oil. I went to check the dipstick....yep - overfilled considerably. Drove back, pointed it out to them, showed them the manual which said 5 quarts of oil...and they argued with me that the manual was wrong. Took them out and showed them the dipstick which showed overfilled. They drained the oil and refilled with 5 quarts, and then refunded the money for the total cost of the oil change.
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Old 06-17-2017, 08:50 AM   #16
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Toyota did the same thing when they replaced the starting battery on my friends Prius. This is what happens when you pay flat book rate the mechanic hurries through the job to get to the next one. One mechanic I know routinely does 12 hours work in 8..
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Old 06-17-2017, 09:41 AM   #17
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I called our local CW this past week to see if they had an item in stock and only got voice mail after the receptionist transferred me. I finally told the receptionist I needed to talk to a person at which time she told me they are probably all busy. So I leave messages on 2 different persons voice mails and decide to drive to the store myself as it's only about 15 min. away. When I get to the store there are 3 cashiers up front doing nothing and a number of employees stocking shelves-no customers in the store but me. I went to parts counter to find it empty so I found a manager and he looked up the part-which they didn't have in stock- surprise. So I left and still have not gotten a call back from the voice mail messages I left. GREAT CUSTOMER SERVICE!! That is just ONE reason I only go there as a last resort! Can't wait to see how they ruin Gander Mountain!!
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