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Old 04-03-2016, 09:37 PM   #31
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When I mentioned this forum to a Jayco exec that I met at an RV show, he said they do not monitor this forum. I agree with them. Problems should be handled on an individual basis. They don't need to monitor a forum to understand where the problems lie. One on one complaints, dealer feedback and the types of warranty issues they're seeing provide them with plenty of data on what's going on out there with their products. I don't see the benefit to them. It just opens a big can of worms and a social media nightmare. Problems should be vented directly to Jayco and their dealer network. IMO
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Old 04-03-2016, 09:57 PM   #32
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They monitor this forum, they just stay in the dark and I have no problem with that. I have called them twice and have gotten good responses from them. Jayco really does seem to care it is that some dealers are nothing but bottom line shark feeders. And Jayco needs to deal with them
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Old 04-03-2016, 11:05 PM   #33
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Jayco is large with a lot of product out there. I imagine coming on this forum would be difficult but not completely negative. Buying a Jayco should be buying into not only the product but also a family of Jayco owners around a proud company. Then again Jayco is just too large but the human touch does make for loyalty. If I were Jayco I definitely would be monitoring this forum and other forums to keep a pulse on the market.
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Old 09-27-2017, 12:45 PM   #34
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I was wondering if Jayco in fact did monitor this forum so I did a seach and found this thread. Very interesting comments and much I agree with, but it sure would be nice to have someone online that would take a comment about a product problem and report back that this was or was not fixable or changed. I belonged to the Forest River Forum for the last 8 years or so, and I was impressed that a Forest River rep came online now and again to address a particular problem. He or she may have monitored but once in awhile they would show up. I for one was interested in a Wildcat RV and had some questions. A Factory rep answered my questions and even sent me the new model layout, as they were in the start of a model change. I ended up not buying the wildcat as I was not happy with the way the slide out worked with the cable system. Just looked like a problem waiting to happen.
Bottom line is I think it would be great to have a day that a factory rep came onboard to answer questions, not to hear a bunch of groaning or worse. Just my opinion.
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Old 09-27-2017, 01:43 PM   #35
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I'm sure Jayco is aware of this forum and has a rep. take note of things. The RV demand is very high and they go through the manufacturing process in a hurry. Who's is paying now..........the customer. But who's paying in the end...........the RV industry.
People can take C R A P so long till they are not buying anymore. It is not only at the low end but also at the high end RV's. People who complain the hardest are the ones who have to go to the dealer for repairs.
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Old 09-27-2017, 04:33 PM   #36
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Many of the major truck forums have reps from their social media teams active every day on the forum. In many cases they are able to help. No reason the RV manufacturers can't do the same. It shows initiative and proactivity on their part.
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Old 09-27-2017, 05:59 PM   #37
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Hello out there Jayco.......

Please.....for the love of Gawd.......use a better "jack knife" sofa!!!
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Old 09-27-2017, 06:54 PM   #38
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Quote:
Originally Posted by redsnapper View Post
Hello out there Jayco.......

Please.....for the love of Gawd.......use a better "jack knife" sofa!!!
+2 (DW and I both)
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Old 09-27-2017, 07:04 PM   #39
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Some rv manufacturers sponsor sites. This one has nothing to do with Jayco directly. We have our own rules.

I belonged to a privately owned manufacturer brand specific RV forum years ago that was allowing members to constantly criticizing the manufacturer of the brand
camper the forum was about.

The forum was shut down by a legal threat from the manufacturer. I would not want that to happen here.
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Old 09-27-2017, 08:42 PM   #40
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I would think if Jayco followed this forum they would have quite using Schwintek slides years ago. Just my thinking.

Dave
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