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06-18-2013, 05:05 AM
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#1
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Senior Member
Join Date: Jun 2012
Location: Sparta, TN
Posts: 1,174
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www.TellJayco.com survey
I have received a survey form from Jayco. It identifies me by name and the model of trailer I purchased and the dealer. It states that I can fill out the survey and mail it back or I can go online to www.TellJayco.com to complete the survey.
Problem: www.TellJayco.com does not exist.
With a little research I discovered that www.4survey.com is apparently the site Jayco contracted for this survey. Upon entering the site it requests a Survey ID. I typed in the Access Code that was provided on the printed Jayco survey form. It did present a Jayco form exactly like the printed one.
I did complete it online. Anyone else experience this?
__________________
Chuck - Sparta, TN
2012 Jay Flight 22FB, 2 x Honda EU2000i
2013 GMC Yukon XL Denali AWD
EDUCATION is what you get when you read the fine print.....
EXPERIENCE is what you get when you don't.
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06-18-2013, 06:20 AM
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#2
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Senior Member
Join Date: Jun 2012
Location: Long Island, NY
Posts: 675
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That url does exist. It is a registered domain and is currently redirected to the 4survey site.
__________________
Thanks,
Brian
TV = 2006 F-350 CC DRW 6.0
TT = 2018 Wildwood 31KQBTS
TT = 2007 Jayco Jay Flight 27bh - SOLD
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06-18-2013, 06:28 AM
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#3
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Senior Member
Join Date: Jun 2012
Location: Sparta, TN
Posts: 1,174
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Strange. This is what I get for www.TellJayco.com:
Not Found
HTTP Error 404. The requested resource is not found.
However, I did complete the survey on 4survey.com.
__________________
Chuck - Sparta, TN
2012 Jay Flight 22FB, 2 x Honda EU2000i
2013 GMC Yukon XL Denali AWD
EDUCATION is what you get when you read the fine print.....
EXPERIENCE is what you get when you don't.
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06-18-2013, 06:43 AM
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#4
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Senior Member
Join Date: Aug 2011
Location: Millington
Posts: 173
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I just clicked on the link and it worked for me.
__________________
2014 Ford F-250 Lariat Crew Cab 4X4, 6.2L gasser, 3.73
2013 Jayco White Hawk 28DSBH
2012 Ford F-150 Lariat Supercrew 4X4, 3.5L Ecoboost, 3.73 (traded)
2005 Jayco 1207 (second PUP)
1976 Coleman Brandywine (first PUP)
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06-18-2013, 06:49 AM
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#5
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Senior Member
Join Date: Mar 2013
Location: Planet Earth
Posts: 6,818
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worked 4me....
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06-18-2013, 07:13 AM
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#6
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Senior Member
Join Date: Jun 2012
Location: Southern Indiana
Posts: 1,326
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Didn't work for me.....
Mainly because I haven't got one yet!! 
__________________
2017 Some Other Brand (SOB)
2013 Jayco Jay Feather X23B (She Gone)
2014 Ford Expedition
Gerard 
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06-18-2013, 09:01 AM
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#7
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Senior Member
Join Date: Oct 2012
Location: Whittier, California
Posts: 298
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I did it Grandpa's way - I mailed mine! 
__________________
~~eric.
2003 Ford F-250 XLT Lariat
6.0L Powerstroke V8
2013 Jayco JayFlight 24FBS
Equal-i-zer hitch
Tekonsha P3
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06-19-2013, 08:50 PM
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#8
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Junior Member
Join Date: Feb 2013
Location: Vancouver Island, BC
Posts: 27
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Just did the survey. Seems legit. It is through 4survey.com, but I'm sure it's all good...
__________________
2013 Whitehawk 28DSBH
2006 Ford F-150 Super Crew 4x4
5.3L V8 3:73 Husky Centerline Hitch
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02-20-2014, 05:57 PM
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#9
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Senior Member
Join Date: Dec 2012
Location: NW AR (God's Country)
Posts: 2,051
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Bringing this up again because I just received the survey form in the mail. I went online to complete and thought the one question that was really good asked; "Since taking delivery, has any Jayco dealership refused to service your unit?" Then it asks for the dealer name and address. There have been a lot of comments about purchasing RVs from one dealer and not getting service (or delayed service) from a non-purchasing dealer. It seems that Jayco is attempting to address this issue.
__________________
Skip
2012 Eagle Super Lite HT 26.5RKS
2005 GMC 2500 SLT HD D/A
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02-20-2014, 07:51 PM
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#10
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Senior Member
Join Date: Nov 2012
Location: Iowa
Posts: 336
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I received mine. Going to mail it in.
__________________
1998 Chevy Dually
2013 Jayco Premier Eagle 361REQS
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02-21-2014, 07:13 AM
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#11
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Senior Member
Join Date: Sep 2013
Location: Northeastern, PA
Posts: 141
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I had problems with the web site so I mailed it in.
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02-21-2014, 07:43 AM
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#12
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Senior Member
Join Date: Jan 2014
Location: Plant City FL
Posts: 721
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Did not even try the web site
Used a funny thing called a pen...and snail mail
__________________
Tom
2015 Eagle 324BHTS
2015 Silverado 2500HD 6.6 DirtyMax
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02-21-2014, 08:48 AM
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#13
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Senior Member
Join Date: Jan 2014
Location: Greater Grand Rapids
Posts: 1,393
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I got mine yesterday. I assumed I received it because I had just purchased my trailer . . . evidently not. Had my name, address & trailer correct, but wrong dealer. Went on line w/out any problems. Filled out the survey & corrected the dealer name under the comments/recommendations section. All seemed legit.
__________________
2013 Eagle 266RKS
2011 Ford F-150 w/3.5L Ecoboost & H.D. Tow Package
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06-20-2014, 12:10 PM
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#14
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Senior Member
Join Date: May 2014
Location: Eatonton
Posts: 305
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I just had the same experience, makes you think quality control?
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06-23-2014, 11:35 PM
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#15
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Member
Join Date: Mar 2014
Location: Vancouver
Posts: 90
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I got one and cannot wait to fill it in after this trip... I have so much to say about our dealer and their service department.
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06-24-2014, 12:23 AM
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#16
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Senior Member
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,446
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Apparently the survey is for new trailers. Ours is old, like 2011 and we didn't get one.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package. (no, we don't tow the Jayco with it.)
2018 Surveyor 265RLDS well equipped.
Life in the slow lane is still life.
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