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Any Jayco dealer should be able to order you the part. or order direct from Jayco if that is not convenient. If you are the original owner, and properly maintained the winch, the lift mechanism has a lifetime warranty. It might be covered.
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2011 Jayco X19H (purchased 2015)
2008 Jayco 1007 PUP (purchased new, traded for the X19)
2018 Nissan Titan Midnight Ed.
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