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Old 04-27-2016, 11:14 AM   #1
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Jayco Customer Service

Just a note to all of you folks new to Jayco ownership, from another new owner, (just bought '16 Precept 31UL last month), to let you know how great the Jayco Customer Relations folks have been.
Like any new home/car/etc, we've had a couple small issues and each time I've had to contact Jayco Customer Relations, I've been very impressed with how professional and helpful they've been. They continue to exceed my expectations and make our buying experience a very positive one, (we're 1st time RV'ers!), and that reinforces that we indeed made the right choice when we bought the Jayco brand.
So be assured any of you who are to new to Jayco that if you have any issues there's a solid customer support team ready to help.
Enjoy! We sure are!
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Old 04-27-2016, 11:27 AM   #2
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Welcome and great to hear! We are also new to Jayco as of a month ago and our dealer has been awesome at taking care of things but nice to know that we can also contact Jayco to get things done.
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Old 04-27-2016, 11:36 AM   #3
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And a hearty welcome to you too! And, yes, our dealer has been great to work with too but sometimes you might need something from the factory folks, (tech specs, clarify something or to facilitate the dealer getting something done for you), so know they are there to help and are very supportive.
Enjoy!
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Old 04-27-2016, 03:11 PM   #4
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CONGRATULATIONS on the JAYCO!!!

...and WELCOME TO JOF!!! The members here are GREAT!!! There is a lot of GREAT information to be found here. I am sure that you will have information and pictures to share with us... so please do!!

Yes, Jayco has a GREAT CUSTOMER SERVICE DEPARTMENT!!!!

Don
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250Watt Grape Solar Panel, MorningStar MPPT 60 Charge Controller
1500 Watt Ramsond PSI, 2 Trojan T145 Batteries (260Ah)
2 - AirSight Wireless IP Cameras (used as rear view cameras)
EnGenius WI-FI extender, D-Link wireless (n) modem
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Our Solar Album https://www.jaycoowners.com/album.php?albumid=329
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Old 04-27-2016, 04:41 PM   #5
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Welcome and I can also say I had a good experience with Jayco customer service.
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Old 04-27-2016, 06:10 PM   #6
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Great to get all the hearty welcomes - we appreciate it! And we look forward to hearing and posting more as we get into RVing! Thanks all!
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