New to Motor Home Travel (Greyhawk 31DS)

[C. S. McClanahan]

My husband and I were long time campers; first with truck campers, then with fifth wheels. When he passed away last year I decided that I wanted to be able to travel with my son and his family, but not as his passenger. I sold the truck and trailer and purchased a 2011 Greyhawk 31DS.

I have 2 problems that seem to be "normal" according to the Jayco dealer that I took it to: the left side has most of the weight (the slides, the generator, the refrigerator), but the right side is about 2 inches lower in the rear. According to the dealer, the factory says this is a normal occurrence with this model - they put a block between the springs on the left side to compensate for the extra weight. I have to admit that I am not very mechanical, but wouldn't this cause abnormal tire wear and possible tweaking of the frame?

The second problem is the Clarion stereo/DVD player/back-up camera/navigation system. I've only had the motor home since June, but upon start-up I get a message that the software is out of date. I researched as to how to update the system (the manual was not very helpful) and found that the update is done on a micro SD card, and can be done via a web-site. I followed the directions and although my computer can read the card, the web site doesn't see it. Has anyone else experienced this and found a solution?

[Crabman]

Although I cannot answer your MH questions, I can welcome you to the forum! This is the correct place for an introduction, but you may get a better response to your technical questions in the Class C Motorhome forum. Enjoy your new Greyhawk!

[clutch]

I can't answer your questions but I can say Welcome to the Jayco Owners Forum.

[Quahog]

Does the web site expect to write directly to the SD card or can you download the file and copy it to the SD with Windows Explorer or something similar?

[C. S. McClanahan]

The software is downloaded to my computer, then it reads (or should read) the SD card.

[C. S. McClanahan]

for welcoming me and your suggestions.

[Quahog]

If you want to post the update link, I can look to see if anything jumps out at me. Just realize, I do not have this nav system or trailer (class C?).