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Old 01-20-2018, 05:30 PM   #1
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New TT owner in CT

Hello everyone. Got my travel trailer about a year ago. I went from taking the kids tent camping for 4 years to a 2017 287bhsw. I have gotten spoiled having all the room and staying dry. I love being able to leave it packed and hitting the road without days of packing.

I bought my camper while out of state at a dealer in PA. I realize now that I screwed myself buying out of CT. It is impossible to have a dealer look at it but I have learned so much. I love the camper and made a few upgrades to it. I try to do mostly dry camping and cooking over the fire. I'm hoping for many years from camper.
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Old 01-20-2018, 05:48 PM   #2
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WELCOME TO JOF!!!

The members here are GREAT!!! There is a lot of GREAT information to be found here. I am sure that you will have information and pictures to share with us... so please do!

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Old 01-20-2018, 05:57 PM   #3
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Welcome to the forum and congratulations on your new Jayco.

Unfortunately, we hear from time to time about service issues when buying a unit out of your local area. Hopefully you can find a resolution to your situation by contacting Jayco directly or from some members here.
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Old 01-20-2018, 08:49 PM   #4
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Congratulations and welcome!
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Old 01-20-2018, 09:54 PM   #5
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Congrat!

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Old 01-20-2018, 10:06 PM   #6
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Congratulations and welcome to the Jayco owners forum.
We tented for many years. Went to look at a 10 yr old 8' pop up to get the wife off the ground, salesman found out we had a Tundra truck, left with a 29' bunkhouse, last december upgraded to a huge 34' RSBS, plenty of room for kids and grandkids now.
We liked tenting, but we love the camper, hot water, cold water, shower, microwave, stove, oven, couch, 2 flat screen TV's, furnace, 2 AC units, theater seating, fireplace, fridge, a real bed, awning, etc..etc....its great! I truly feel blessed to be able to enjoy it with my family.
Enjoy every moment camping in that new camper with the family. Making memories with the kids is top priority.
Enjoy and welcome!
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Old 01-21-2018, 05:47 AM   #7
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Old 01-21-2018, 08:27 AM   #8
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Thank you. I agree its wonderful to be able to spend time with the family. Taking in new sites and time with friends away from the daily grind makes it wonderful.

As far as warranty work goes, I found Jayco to be no more helpful than the dealers. So I have settled on the fact that I will have to fix problems that arise myself unless I want to tie up the trailer during peak camping times. The only things I have come across so far is the screen door does not fit well. We did not notice when we picked up the camper but the latch for the screen door was not even close to the catch and the door does not sit flush. After some adjusting I have it to where I can live with it. The other was the circuit board for the water heater failed. After a little testing fixed that one quick and its working like new. Now I just need the nicer weather and we will be out camping again.
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Old 01-22-2018, 09:29 AM   #9
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Congratulations on the new Jay Flight and welcome to the forum.
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Old 01-22-2018, 09:48 AM   #10
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Welcome to the forum. It sounds like you are handy and can probably do repair work yourself if that is necessary. I try to do most of any repair work on my unit without having to take it to a Jayco authorized warranty facility (I’m fortunate though to have a dealer that is very good at doing warranty work). Doing the work myself is mostly a convince for me, so I don’t have to bother hauling the unit to the service center for repair, waiting for the work to be done, and then hauling it back home. I’m also fortunate with my current unit where I’ve had very few isssues. Enjoy your RV and happy camping!
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Old 01-23-2018, 07:28 AM   #11
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Old 01-23-2018, 09:52 AM   #12
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Welcome aboard.

Funny that you can buy a Ford anywhere, and have warranty work done anywhere, and for the most part, rely on your Ford, Chevy, Dodge, etc., warranty. Their warranties are essentially portable.

The Jayco warranty is another matter. I've scratched my head and come up with my own conclusions as to why that is. Basically, it comes down to whether Jayco/Thor properly incentivizes their dealers.
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Old 01-23-2018, 07:46 PM   #13
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It is a very crazy thing. I bought my truck in NH and my van in MA. I can take them to almost any dealer (there's always one that doesn't follow the rules) and have them serviced if needed. I always wonder what would happen on a long haul trip and something goes wrong. Are you up the river at that point and left to get yourself back on the road?
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Old 01-24-2018, 07:07 AM   #14
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Hello, and welcome to the forum from NYS!
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