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Old 11-09-2017, 01:06 PM   #1
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Rip on roof of my 2017 jayco jayflight

I bought a 2017 jayco jayflight slx at the beginning of the summer and the roof has a rip in it at the seem on the back. I bought the camper off a guy that only had it for a few months . My problem is that someone told me the warranty is only good for the original owner. That sucks because this thing isn't even a year old . Also the front passenger side jack is broke on it too. Also after finding the rip in roof I start to look around on the roof and found that there is a screw or something under the roof material that looks like it's start to wear through. I'm really starting to regret buying this camper. $22,000 is to much to pay for something that has this many problems and it's not even a year old . Can anyone help me at jayco?
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Old 11-09-2017, 01:16 PM   #2
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EternaBond Tape is a good option to patch that hole

https://www.eternabond.com/
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Old 11-09-2017, 01:17 PM   #3
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I understand your frustration. I don't know if Jayco would cover it or not, but it is worth a call to their customer service department (800-283-8267). Your other option is to buy a roll of EternaBond tape and cover the rip. I truly believe it would solve your problem and would be a quick and easy fix for you to apply. That is the route I would go.
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Old 11-09-2017, 01:39 PM   #4
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Make sure you prep the area first with acetone or specialty cleaner before applying the Eaternabond. Also, rolling out any bubbles and making sure the adhesion is very good idea. You can get specialty rollers or a wallpaper seam rollers but you need to do it with a lot of pressure.

Look at Amazon for all of these or take it to a dealer to have it done for you.
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Old 11-09-2017, 02:35 PM   #5
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Before you buy a roll of EternaBond try a local small RV repair shop and they will usually sell you some by the foot both 4 & 6". I paid about $2.00 a foot for 6" when I needed 10'.
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Old 11-09-2017, 02:48 PM   #6
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A piece of Eternabond on that rip, a new stabilizer jack and you should be good to go for not a lot of cash. Keep an eye on the screw stressed spot on the roof. If it penetrates through, fix that with Eternabond too. Its true the warranty is not transferable but to be honest not sure these would be covered items anyway, depending on what ripped the roof and how the jack broke. Fix her up and camp on would be my advice.
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Old 11-09-2017, 03:22 PM   #7
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I agree with the group that it would not hurt to contact Jayco on the outside possibility of goodwill help but Eternabond will be an easy and more importantly, quick and effective answer for your roof. Whatever you do you want to move quickly before the wood structure of the roof is damaged by water.

I'd stay away from using acetone or check with the roof manufacturer before using it. The maker of my roof told me not to use it.

The fact is, there is usually a period of working the kinks out with any new RV whether you spend $22,000 or $222,000.00. Then because these are rolling condos you can count on "stuff" happening.

Good luck. Let us know ho things work out.
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Old 11-09-2017, 03:41 PM   #8
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Quote:
Originally Posted by Midnightmoon View Post
EternaBond Tape is a good option to patch that hole

https://www.eternabond.com/
X2, I put a small tear in the back of mine, just like that one, my first year, by putting a ladder against the roof, with oit wrapping g the uprights.

A small piece of eternabond will fix it like new. What I found is do NOT stretch the eternabond or it will release.

I used a little elcrictrical tape, to cover the tear until I got the eternabond.
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Old 11-09-2017, 04:21 PM   #9
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Quote:
Originally Posted by mikeyrules72 View Post
I bought a 2017 jayco jayflight slx at the beginning of the summer and the roof has a rip in it at the seem on the back. I bought the camper off a guy that only had it for a few months . My problem is that someone told me the warranty is only good for the original owner. That sucks because this thing isn't even a year old . Also the front passenger side jack is broke on it too. Also after finding the rip in roof I start to look around on the roof and found that there is a screw or something under the roof material that looks like it's start to wear through. I'm really starting to regret buying this camper. $22,000 is to much to pay for something that has this many problems and it's not even a year old . Can anyone help me at jayco?
Did you hire someone to do an inspection, or inspect it yourself, before you purchased the RV ? I have my doubts if either of these are "warranty" items.

Id just fix em and move on with enjoying your RV. Sounds like the original owner may not of the been the most maintenance oriented person around. Hopefully no other hidden damage will be found.
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Old 11-09-2017, 06:31 PM   #10
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Both of those repairs are no big deal. People have suggested Eternabond as the solution for the rip in the roof. What I would add is that Eternabond is a good solution, and not just a stop gap. I would make that repair immediately, as my only real concern would be water getting in.

The corner jack is a simple, inexpensive, DIY replacement.

Putting it into perspective, it's on you that you bought the unit without noticing these problems. If you missed that rip, you didn't inspect the roof. Oops.

And the corner jack? Another inspection issue that you missed. Another oops.

I don't see how you can blame Jayco for either of these issues. That said, I would not be the least bit surprised if there is still an un-discovered issue somewhere in your trailer that could be blamed on Jayco, so don't give up hope (note: tongue in cheek). I had a couple issues with my new, 2017 Jayco. One was under warranty and fixed fairly quickly. The other was under warranty, but it was a simple fix that I did myself so my vacation wouldn't be delayed.

But, I'm not beating up on you, just putting it into perspective. Like I said, to an experienced RV'er these items are no big deal. Fix 'em, and forget about 'em.

If you're new to RV'ing, I would add that the happiest among us are those (like me), that know their rig pretty well, and are able to handle most repairs and upgrades on their own. Oh...and view that as just a part of the deal.

Best of luck.

edit: I forgot to address the screw in the roof. My new unit had what may be the same thing. There was some sort of small, hard object under the roof that seemed like it might poke through. I put a 3/4" slit in the roof and discovered that it was a chunk of sawdust or something. I removed it, and put a round, four inch patch over it.

I already had a roll of Eternabond around, because I had removed all the Dicor roof sealant on the trailer's roof and replaced it with Eternabond. It's a far superior method for sealing a rubber roof. They'd probably use it at Jayco, but it's relatively expensive and takes a lot more labor to install.
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Old 11-09-2017, 07:06 PM   #11
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That tear could also be from a water hose being dragged across the edge. Neither are show stoppers. Fix them and enjoy it.
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