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Old 10-12-2021, 04:52 PM   #1
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Dealership repair centers

Josh the RV nerd said something on a podcast -- if I heard him right -- that surprised me. He said, more or less, that an RV Service Center is NOT LIKE a car dealership.


When I bought my new Jeep years ago, I asked the sales guy why he didn't hassle me over my bottom price. He smiled and said "We don't really care too much about what we sell a car for." He pointed down to the service department and said "That's the gold mine..."


It sounds like Josh was saying it's different for RV Dealers. Work is costly, and viewed as a necessary expense. Maybe that's just for warranty work???


I'm curious to know more about this, what incentives a dealer has to staff a good repair shop. Or to accept warranty work. If they view it as a necessary evil, then maybe that's where we start trying to change things.


Dunno.
Just thinking (typing) out-loud.
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Old 10-12-2021, 05:18 PM   #2
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One area is most RV service departments are booked out months in advance just taking care of units they sold. Too busy to help folks who bought from someone else.
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Old 10-12-2021, 06:26 PM   #3
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Quote:
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One area is most RV service departments are booked out months in advance just taking care of units they sold. Too busy to help folks who bought from someone else.
Absolutely!
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