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Old 03-30-2015, 10:10 PM   #1
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Shattered Hitch...

Well the roads in Sask are soooo bad from decades of neglect that it happened to me 30 miles from home.. going 60 mph I hit a rough section of expansion cracks and my hitch sheared off..fortunately It held together so I could make it home.. the orange "hat" is supposed to sit on top of the Black base unit .. the safety chains did their thing and kept it all attached to the rig.. The warranty I bought with the hitch will cover repairs/replacement.. but I have to pay shipping both ways.. that will not be cheap..
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Old 03-30-2015, 10:42 PM   #2
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A lot of poundage for freight rates for sure.
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Old 03-31-2015, 04:27 AM   #3
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Never seen a hensley break, but I guess enough stress and it can happen to any hitch. Glad all is ok. Could've been worse for sure.
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Old 04-01-2015, 12:05 AM   #4
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I am glad to hear you are home safe Seann.
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Old 04-01-2015, 08:28 AM   #5
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Thanks Mike...
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2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
175 days boondocking in 2017
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Old 04-01-2015, 08:51 AM   #6
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Glad ya'll are okay! That must have been a wild ride!

You mention "the warranty I bought with the hitch". Did you buy a separate warranty? Or is Hensley covering it under a standard warranty?
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Old 04-01-2015, 09:16 AM   #7
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Wow, that's crazy. Glad you made it home safe.
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Old 04-01-2015, 12:38 PM   #8
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Glad it didn't turn out any worst and you made it home safe. Did you know it happened when it happened?
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Old 04-01-2015, 12:56 PM   #9
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Seann,

Glad you are safe, and made it home okay.
A dealer local here has said to me he's installed more than 1500 of the HA and said he has seen a couple of them go just like yours. I guess with any mechanical system, wear and tear can take its toll.
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Old 04-01-2015, 01:12 PM   #10
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Quote:
Originally Posted by Camper_bob View Post
Glad ya'll are okay! That must have been a wild ride!

You mention "the warranty I bought with the hitch". Did you buy a separate warranty? Or is Hensley covering it under a standard warranty?
I bought the hitch used and Hensley offered a warranty direct from them.. I was worth it.. No quibbles just send it in and it will be fixed/replaced..
I will NEVER again buy a warranty from a 3rd party .. they do not make money from paying out claims... My buddy was a warranty adjuster for some of these companies and got fired for approving too many deserved claims... (if you know the guy he is uber honest..)
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2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
175 days boondocking in 2017
215/2016, 211/2015, 196/14, 247/13, 193/12

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