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12-26-2019, 01:57 PM
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#1
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Senior Member
Join Date: Nov 2014
Location: Davenport
Posts: 119
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Axle Spring Hangers Failed
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2017 Seismic 4114
2016 Chevrolet 3500 CC, DD DRW
1 Wife, 2 Kids under 12
Camping nights: 2019 - Too many to count, 2020 - 3
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12-26-2019, 02:20 PM
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#2
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Senior Member
Join Date: Nov 2016
Location: Port Huron, Mi
Posts: 1,737
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That's a Lippert issue since they make the frames. What a piss poor job.
If it's any consolation, my buddy has a brand new 29.5 and has used it about 4 times. It's been at the dealer for almost 6 months. The dealer has been fantastic. The problem is the front cap has separated from the side walls. The frame is broken. Again, Lippert junk. My Northpoint has Axle Technologies, basically Lippert axles, on it and I keep contemplating on switching them out for Dexter ones.
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12-26-2019, 02:28 PM
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#3
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,106
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Quote:
Originally Posted by Lake Huron
That's a Lippert issue since they make the frames.
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Have a friend who had a KEYSTONE and also a GRAND DESIGN with the same failures. All within 6 months.
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DISNEY LOVERS
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12-26-2019, 06:28 PM
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#4
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,859
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That's scary. I'm glad to hear that you were able to get it stopped and to a shop without any further damage.
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Moderator
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12-27-2019, 12:18 AM
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#5
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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I would recommend having the repair shop reinforce all of your hangers.
I had one break the same as yours on my tandem axle 355w. I had the weld shop that performed the repairs box in one side of all the hangers to strengthen them. There are many ways to reinforce, gusset, box in, cross bar support, etc. I chose to box mine in.
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2016 355W Seismic
2017 Ford F350 6.7L Lariat
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12-27-2019, 08:43 AM
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#6
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Senior Member
Join Date: Nov 2014
Location: Davenport
Posts: 119
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Quote:
Originally Posted by Turtle Tim
I would recommend having the repair shop reinforce all of your hangers.
I had one break the same as yours on my tandem axle 355w. I had the weld shop that performed the repairs box in one side of all the hangers to strengthen them. There are many ways to reinforce, gusset, box in, cross bar support, etc. I chose to box mine in.
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That'll be the plan today (to box them in).
Unfortunately there were only 2 hangers available in the town where we were at, for the 2 that were broken then. Sure enough, when I checked this morning, one of the back ones is broken. Now we're setting in Chattanooga waiting for another mobile repair guy.
Since everything happens in threes, we should be good the rest of the trip. (As this is issue 3).
__________________
2017 Seismic 4114
2016 Chevrolet 3500 CC, DD DRW
1 Wife, 2 Kids under 12
Camping nights: 2019 - Too many to count, 2020 - 3
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12-27-2019, 10:37 AM
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#7
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Senior Member
Join Date: Dec 2010
Posts: 1,645
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Broken spring hangers is a Jayco responsibility.
Jayco specified the axle assemblies they decided to use. Jayco has a duty to make sure their specifications are met. Either in determining the specifications or inspecting the axles for compliance, Jayco is responsible.
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There's lots of advice and information in forums... sometimes it is correct. For example, all of my posts are made by a political appointee who got the job as a reward for contributions to my diesel bill.
2011 Jayco 28.5RLS; 2021 Chevy Duramax; Pullrite Superglide Hitch
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01-20-2020, 10:26 PM
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#8
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Senior Member
Join Date: Nov 2014
Location: Davenport
Posts: 119
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Just a quick update on this. I was flabbergasted to learn today that my extended warranty has paid for 100% of this minus the deductible. Pretty good seeing as how I didn't get pre approval nor use an approved repair shop. I turned in all of my receipts 10 days after the last repair.
Thank you Assurant.
Brian
__________________
2017 Seismic 4114
2016 Chevrolet 3500 CC, DD DRW
1 Wife, 2 Kids under 12
Camping nights: 2019 - Too many to count, 2020 - 3
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01-21-2020, 11:33 AM
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#9
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Senior Member
Join Date: Sep 2017
Location: midwest
Posts: 1,211
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I would make Jayco or Lippert pay the deductible.. If that was a car manufacturer lawsuits would already be flying along with recalls... yikes...
you should as everyone should file a complaint with the NTSB... it works I filed along with a bunch of others on the braking issues with my pickup and they did a recall. They didn't want to but enough complaints got them looked into...
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