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Old 12-26-2019, 01:57 PM   #1
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Axle Spring Hangers Failed

Well, the infamous weak triple axle spring hanger failure finally hit me today. Two years to the day of our first trip to Florida with the trailer. Both front hangers on the front axle broke. The rust on the right one indicates it's been broke for quite a while. A heavy truck repair shop got it chained up while on the side ofd the road, so we could get it to the shop. They're in the process of welding on new hangers.

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Old 12-26-2019, 02:20 PM   #2
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That's a Lippert issue since they make the frames. What a piss poor job.
If it's any consolation, my buddy has a brand new 29.5 and has used it about 4 times. It's been at the dealer for almost 6 months. The dealer has been fantastic. The problem is the front cap has separated from the side walls. The frame is broken. Again, Lippert junk. My Northpoint has Axle Technologies, basically Lippert axles, on it and I keep contemplating on switching them out for Dexter ones.
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Old 12-26-2019, 02:28 PM   #3
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Originally Posted by Lake Huron View Post
That's a Lippert issue since they make the frames.
Have a friend who had a KEYSTONE and also a GRAND DESIGN with the same failures. All within 6 months.
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Old 12-26-2019, 06:28 PM   #4
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That's scary. I'm glad to hear that you were able to get it stopped and to a shop without any further damage.
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Old 12-27-2019, 12:18 AM   #5
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I would recommend having the repair shop reinforce all of your hangers.
I had one break the same as yours on my tandem axle 355w. I had the weld shop that performed the repairs box in one side of all the hangers to strengthen them. There are many ways to reinforce, gusset, box in, cross bar support, etc. I chose to box mine in.
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Old 12-27-2019, 08:43 AM   #6
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Originally Posted by Turtle Tim View Post
I would recommend having the repair shop reinforce all of your hangers.
I had one break the same as yours on my tandem axle 355w. I had the weld shop that performed the repairs box in one side of all the hangers to strengthen them. There are many ways to reinforce, gusset, box in, cross bar support, etc. I chose to box mine in.
That'll be the plan today (to box them in).

Unfortunately there were only 2 hangers available in the town where we were at, for the 2 that were broken then. Sure enough, when I checked this morning, one of the back ones is broken. Now we're setting in Chattanooga waiting for another mobile repair guy.

Since everything happens in threes, we should be good the rest of the trip. (As this is issue 3).
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Old 12-27-2019, 10:37 AM   #7
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Broken spring hangers is a Jayco responsibility.

Jayco specified the axle assemblies they decided to use. Jayco has a duty to make sure their specifications are met. Either in determining the specifications or inspecting the axles for compliance, Jayco is responsible.
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Old 01-20-2020, 10:26 PM   #8
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Just a quick update on this. I was flabbergasted to learn today that my extended warranty has paid for 100% of this minus the deductible. Pretty good seeing as how I didn't get pre approval nor use an approved repair shop. I turned in all of my receipts 10 days after the last repair.

Thank you Assurant.

Brian
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Old 01-21-2020, 11:33 AM   #9
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I would make Jayco or Lippert pay the deductible.. If that was a car manufacturer lawsuits would already be flying along with recalls... yikes...


you should as everyone should file a complaint with the NTSB... it works I filed along with a bunch of others on the braking issues with my pickup and they did a recall. They didn't want to but enough complaints got them looked into...
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