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01-27-2019, 12:31 AM
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#1
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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Broken Spring Hanger
Just got back from a trip to Glamis. Had a spring hanger break on the way down.
Fortunately was able to get a mobile welder to come out to where I was stranded and weld the hanger back in place. That was on a Sunday afternoon.
Took the trailer to the welders shop on Tuesday and had them box in all the spring hangers to strengthen and hopefully won't have this experience again any time soon.
Highly recommend boxing in spring hangers to reinforce. Seems like I've seen a few spring hanger failures posted on here.
https://www.jaycoowners.com/forums/a...1&d=1548570622
__________________
2016 355W Seismic
2017 Ford F350 6.7L Lariat
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01-27-2019, 09:58 AM
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#2
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Member
Join Date: Sep 2016
Location: Coldwater
Posts: 73
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Turtle Tim I am with you on getting these reinforced. We have the same year and model and while we have not experienced this failure YET I can see it being an issue in future based on other posts I have seen.
Clearly Jayco has an issue here and given the dangers this type of failure could pose IMO they should be issuing a voluntary “fix” for this.
This along with landing gear pin isses and our roof truss failure does not instill a great deal of confidence for me in the overall build and robustness of this model. I know every manufacturer isnt perfect but these structural issues are very concerning for sure and makes one wonder if this model is best suited to be a permanent park model instead.
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01-27-2019, 12:42 PM
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#3
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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Quote:
Originally Posted by Wilsonbryk
Turtle Tim I am with you on getting these reinforced. We have the same year and model and while we have not experienced this failure YET I can see it being an issue in future based on other posts I have seen.
Clearly Jayco has an issue here and given the dangers this type of failure could pose IMO they should be issuing a voluntary “fix” for this.
This along with landing gear pin isses and our roof truss failure does not instill a great deal of confidence for me in the overall build and robustness of this model. I know every manufacturer isnt perfect but these structural issues are very concerning for sure and makes one wonder if this model is best suited to be a permanent park model instead.
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I agree that it appears that there is some under engineered parts on these RV's, or minimal designs to save cost. I use a grade 8 bolt in my front landing gear adjustment holes to "catch" it in case I have the front landing gear failure many have experienced.
I was lucky this happened during the day. I caught it right away when I saw smoke in my mirror. Did not feel anything, just saw smoke and pulled right over. If it happened at night the outcome could have been quite a different story.
BTW....I checked all the spring hangers before I left on this trip. Did not see any cracks or broken welds. I also avoid sharp turns if at all possible because of the stress it puts on the suspension parts.
__________________
2016 355W Seismic
2017 Ford F350 6.7L Lariat
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01-27-2019, 02:53 PM
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#4
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Member
Join Date: Sep 2016
Location: Coldwater
Posts: 73
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Sounds alll too familiar! I do exact the same thing for the front landing gear and cringe in cases of sharp turns that are unavoidable to back into a spot. I to do everything to avoid that.
Based on your post and the fact that you did not see anything pre-trip I am going to take my rig to my certified welder buddy who has his own business and get him to reinforce all of the hangers At least I will get the “buddy” rate as opposed to the not so buddy rate on the side of the highway.
Still very disappointing to have to address this on a rig where you would expect to not have to worry about these items.
Have you sent anything directly to Jayco or through your dealer to them on this?
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01-27-2019, 09:42 PM
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#5
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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No, I haven't communicated with Jayco or the selling dealer. I wouldn't trust the local Jayco dealer to change the oil in my lawn mower. I have all my RV work done at a local independent dealer that I've worked with for years.
I'm almost a year out of warranty and do not expect Jayco to do anything. I had a wheel go bad (leaking air) on a trip to Moab a couple years ago and it took over 9 months for Jayco to reimburse me for my out of pocket expense. Not too impressed with Jayco customer service.
__________________
2016 355W Seismic
2017 Ford F350 6.7L Lariat
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01-28-2019, 11:46 AM
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#6
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Member
Join Date: Sep 2016
Location: Coldwater
Posts: 73
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Agreed however it might be a good idea to document this to them anyway. That way at least they can't say they were not aware of it and if enough people do this it may get their attention.
Safe to say you saw this thread ?: https://www.jaycoowners.com/forums/f...lem-63595.html
Bigger rig...same issue.
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01-28-2019, 05:47 PM
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#7
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Senior Member
Join Date: Dec 2016
Location: Middletown
Posts: 274
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It is also a good idea to file a report with the nhtsa ( https://www-odi.nhtsa.dot.gov/VehicleComplaint/). If there are enough problems and/or they deem it a severe safety concern, they could force a recall. Or if nothing else, they could encourage Jayco to improve their suspension. That may not do current owners any good but may save some headaches for future owners.
__________________
2017 Jayco Seismic 4113
2016 Silverado 3500HD 4x4 Duramax
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02-03-2019, 10:26 AM
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#8
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Senior Member
Join Date: Jul 2015
Location: Rio Rancho
Posts: 426
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Spring hangers. NTSB
Quote:
Originally Posted by theracqueteer
It is also a good idea to file a report with the nhtsa ( https://www-odi.nhtsa.dot.gov/VehicleComplaint/). If there are enough problems and/or they deem it a severe safety concern, they could force a recall. Or if nothing else, they could encourage Jayco to improve their suspension. That may not do current owners any good but may save some headaches for future owners.
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I reported our issue in February 2017, never heard from NTSB. Lippert Paid the $900 bill thru warranty and refused to acknowledge any fault. They said abuse was cause? What......Jayco has not improved the suspension...no surprise here.
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03-26-2019, 05:51 PM
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#9
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Senior Member
Join Date: Dec 2016
Location: Middletown
Posts: 274
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Quote:
Originally Posted by Loboclone
I reported our issue in February 2017, never heard from NTSB. Lippert Paid the $900 bill thru warranty and refused to acknowledge any fault. They said abuse was cause? What......Jayco has not improved the suspension...no surprise here.
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How many gussets did you weld on each of the hanger brackets, one or two? From your picture I can't tell if one is welded on the inside of the bracket also.
__________________
2017 Jayco Seismic 4113
2016 Silverado 3500HD 4x4 Duramax
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03-26-2019, 06:31 PM
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#10
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Senior Member
Join Date: Jul 2015
Location: Rio Rancho
Posts: 426
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2 gussets per spring hanger. Just added wet bolt kit also.
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03-26-2019, 07:19 PM
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#11
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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On mine, I only had 1 side boxed in, the outside. The welder said that boxing in on both sides would make it too rigid, and boxed in on one side would significantly strengthen it. He was very experienced so I yielded to his recommendation.
__________________
2016 355W Seismic
2017 Ford F350 6.7L Lariat
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03-27-2019, 08:50 AM
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#12
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Senior Member
Join Date: Dec 2016
Location: Middletown
Posts: 274
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Quote:
Originally Posted by Loboclone
2 gussets per spring hanger. Just added wet bolt kit also.
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Thanks for the info.
[ On mine, I only had 1 side boxed in, the outside. The welder said that boxing in on both sides would make it too rigid, and boxed in on one side would significantly strengthen it. He was very experienced so I yielded to his recommendation.]
Tim, just to be clear, when you say boxed, you had a gusset welded on the outside, front and back, of each bracket?
__________________
2017 Jayco Seismic 4113
2016 Silverado 3500HD 4x4 Duramax
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03-27-2019, 07:44 PM
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#13
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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Quote:
Originally Posted by theracqueteer
Thanks for the info.
[ On mine, I only had 1 side boxed in, the outside. The welder said that boxing in on both sides would make it too rigid, and boxed in on one side would significantly strengthen it. He was very experienced so I yielded to his recommendation.]
Tim, just to be clear, when you say boxed, you had a gusset welded on the outside, front and back, of each bracket?
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They welded a metal plate between the two vertical pieces of the spring hanger as a gusset. Did this only on one side.
Trailer is in storage, otherwise, I would take a photo and post it.
Minimizes the flex in the two vertical parts of the hanger.
I believe the flexing of the hangers is what causes stress at the bends where the hanger is welded to the frame and leads to eventual failure at the bend.
__________________
2016 355W Seismic
2017 Ford F350 6.7L Lariat
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03-28-2019, 06:54 AM
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#14
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Senior Member
Join Date: Dec 2016
Location: Middletown
Posts: 274
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Quote:
Originally Posted by Turtle Tim
They welded a metal plate between the two vertical pieces of the spring hanger as a gusset. Did this only on one side.
Trailer is in storage, otherwise, I would take a photo and post it.
Minimizes the flex in the two vertical parts of the hanger.
I believe the flexing of the hangers is what causes stress at the bends where the hanger is welded to the frame and leads to eventual failure at the bend.
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Thanks for the info. If you don't mind taking a photo when you get it out of storage and posting, I would appreciate it. We are on the road now and by the time we get home and I can get started on this project it would probably be the middle of May.
__________________
2017 Jayco Seismic 4113
2016 Silverado 3500HD 4x4 Duramax
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03-28-2019, 11:24 AM
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#15
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Member
Join Date: Sep 2016
Location: Coldwater
Posts: 73
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Yes would like to see these pics too Gents as we also have a 355W and I plan to do this modification this spring as well to avoid be stuck on the side of the highway.
Thanks!
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03-28-2019, 08:57 PM
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#16
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Senior Member
Join Date: Apr 2016
Location: keizer
Posts: 142
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I might get out there this weekend to check on it and run the genny for a while. Will get some pics if I do.
__________________
2016 355W Seismic
2017 Ford F350 6.7L Lariat
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03-29-2019, 06:35 AM
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#17
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Senior Member
Join Date: Dec 2018
Location: Bethany
Posts: 200
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I spoke with a trust trailer guy myself about all this. And he told me too, that they need to be able to flex sum to avoid breaking off. I try to be proactive on repairs myself. And I also try and keep my trailer out of bad positions that can lead to breakage or future weakness. Thank u guys for ur info. Just please dont forget to report back if ur fix didnt work as intended or could have lead to another possible issue. I have a talon, tandem, and my best bud has a seismic, triple, that will be watching this closely.
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03-30-2019, 06:32 AM
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#19
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Senior Member
Join Date: Dec 2016
Location: Middletown
Posts: 274
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Thanks Tim, it is greatly appreciated.
__________________
2017 Jayco Seismic 4113
2016 Silverado 3500HD 4x4 Duramax
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03-31-2019, 08:13 AM
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#20
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Member
Join Date: Sep 2016
Location: Coldwater
Posts: 73
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That’s perfect.... thanks for posting these!
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