2016 Alante Stairs Stopped Working

[soperman3]

Just got to our park, opened the door and the stairs don't work. Worked fine at a gas stop but no longer.

Of course I have no idea what is going on.. Please help!! Thanks [emoji41]

Sent from my SM-G935V using Tapatalk

[Grumpy]

Did you accidentally hit the wall switch?

[soperman3]

No we didn't Grumpy, it's been in the "on" position since this morning.

Sent from my SM-G935V using Tapatalk

[soperman3]

Originally Posted by soperman3

No we didn't Grumpy, it's been in the "on" position since this morning.

Sent from my SM-G935V using Tapatalk

Now I think we're possessed.. Just walked out the door and the stairs worked.. [emoji15]

Sent from my SM-G935V using Tapatalk

[Grumpy]

Magnetic switch might have been stuck, or even the steps. Make sure they're lubed good.

[chasfenwick]

Originally Posted by Grumpy

Did you accidentally hit the wall switch?

The steps should go down when you open the door regardless of which position the switch is in. Switch determines what happens when you CLOSE the door.

[soperman3]

Originally Posted by chasfenwick

The steps should go down when you open the door regardless of which position the switch is in. Switch determines what happens when you CLOSE the door.

Thank you

Sent from my SM-G935V using Tapatalk

[BMckee777]

Check the reed sensor bottom inside of door on hinge side. It is a small magnetic two piece switch; if it has moved the step will not work properly. It is held in place with two sided tape. I reseated mine and solved the same problem. Also, suggest lots of lubrication on all step pivot points, a small bit of rust will stop the step. Hope this helps.

[soperman3]

Great help, thanks


Sent from my SM-G935V using Tapatalk

[The Logans]

Put a small magnet on the sensor at the bottom of the door, and see if the steps work (with the steps switched on). That little sucker can get out alignment easily.

[timchamplin]

put key in ignition, shift from park to drive then back to park. there is a drive over idea for steps.