Not sure if we have the same TVs or not, but on my TVs I have to choose which type of scan i'm doing. OTA, Cable from Wall, Sat/Cable Box, etc... I assume you chose cable from the wall? Beyond that and the previous recommendation, there isn't much else beside the antenna booster being on which you said was off. You could pull the wall plate for the antenna switcher and make sure the cable is attached like it should be, or remove it and go direct to the TV to see if the switcher is the issue. After that, I'm out of ideas.
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Michael & Angela Foret
North Central Florida
2019 Entegra Vision 31V
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