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03-15-2017, 10:50 AM
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#1
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Senior Member
Join Date: Sep 2016
Location: Cincinnati
Posts: 429
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Another Seiki TV issue - a big issue for me
Have been hooked up to a campground provided cable service but my Seiki 4K uhd model se39he02 along with our other bedroom and outside tv's will not scan for cable digital signals.
A call to Seiki customer support confirms that Seiki removed the QAM tuners from their tv's in 2012 when the FCC allowed cable providers to encrypt their digital signals.
Most campground cable tv providers apparently use clear QAM digital signals, non encrypted.
At your home, most cable providers are now encrypting their digital service which requires you to use their cable box. TWC still offers some basic standard definition channels but I assume this will go away as they are becoming Spectrum.
Many of the typical tv manufacturers, Visio, Samsung, LG, etc. still offer a clear QAM digital tuner in their tv, Seiki doesn't.
I have contacted Jayco customer service requesting replacement of my 3 tv's with a brand that is digital ready. For a coach with an msrp of $150k any reasonable person would expect a tv of sufficient quality to receive clear digital tv signals.
If you have a Seiki tv I would appreciate your feedback.
__________________
Nick, Sharon, Abby and Madison (wireless doorbells).
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03-15-2017, 12:40 PM
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#2
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Member
Join Date: Mar 2016
Location: Douglasville
Posts: 57
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I wondered why cable tv was so bad. It is better with antenna.
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03-15-2017, 02:41 PM
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#3
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Senior Member
Join Date: Apr 2016
Location: Casselberry
Posts: 292
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Another Seiki TV issue - a big issue for me
Nick's brought up s good point. Any other obscure TV's that RV's tend to use not working with cable as well.
Jayco used to use another Asian tv ( Furrion) that was built for the shocks and bumps of rv travel that cost twice as much as a Visio.
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03-15-2017, 04:14 PM
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#4
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Senior Member
Join Date: Mar 2016
Location: South Carolina
Posts: 132
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Maybe that's why they could never fix my cable tv problem!
Steve
__________________
2016 Precept 31UL
2016 2dr Jeep Wrangler
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03-15-2017, 05:03 PM
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#5
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Senior Member
Join Date: Mar 2015
Location: State of Confusion
Posts: 5,014
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RV Manufacturers continue to provide the crappiest televisions in RVs, whether they be Jensen, Furrion or Seki. And, if you check the retail prices of these "stupid" televisions, they have been markedly higher than a comparable sized "smart" TV with a brand name like Samsung, LG, etc.
I don't know if it is because the manufacturers get a huge discount from these brands but it would be nice to have an option for a better set. Profit margin may be another reason.
Murff
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Murff
2015 White Hawk 20MRB (It's last year)
2017 F150 2.7 Eco Boost 3.73 Gears
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03-15-2017, 06:20 PM
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#6
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,106
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Quote:
Originally Posted by Murff
RV Manufacturers continue to provide the crappiest televisions in RVs, whether they be Jensen, Furrion or Seki.
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Our 2015 PINNACLE 38FLSA came with a SHARP in the LR.
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03-15-2017, 06:23 PM
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#7
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Senior Member
Join Date: Mar 2015
Location: State of Confusion
Posts: 5,014
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Quote:
Originally Posted by Grumpy
Our 2015 PINNACLE 38FLSA came with a SHARP in the LR.
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One in a row!
Hope it continues!
Murff
__________________
Murff
2015 White Hawk 20MRB (It's last year)
2017 F150 2.7 Eco Boost 3.73 Gears
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03-15-2017, 06:50 PM
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#8
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Senior Member
Join Date: Nov 2014
Location: Florien, LA
Posts: 1,872
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I'd put whatever I wanted in the rig. I have one that came with ours and one Vizio. Any tv will work and survive the ride, plus you obviously get better quality and pricing going with Samsung etc. I think the "RV TV" thing is a marketing gig really. Have had name brands in previous rigs and never an issue.
I've ordered rigs in the past without the tvs just for this reason.
__________________
John and Rebecca Dickson
Emma-13 / Little John-10 / Iva-7
2013 Ford F-350 Lariat FX4, CC LB PSD, DRW
2015 Jayco Jay Flight 28BHBE (#8)
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03-15-2017, 07:03 PM
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#9
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Senior Member
Join Date: Mar 2016
Location: South Carolina
Posts: 132
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Our new rig has Sony smart TVs, Sony DVD players, Sony surround sound, now I have no entertainment probs.
Steve
__________________
2016 Precept 31UL
2016 2dr Jeep Wrangler
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03-15-2017, 07:33 PM
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#10
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Senior Member
Join Date: Dec 2010
Posts: 1,645
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My 2011 came with an 30 inch "RCA"; in quotes because, of course, RCA hasn't made a TV in a long time.
The picture on the "RCA" was the worst I've ever seen on modern LCD TV; I mean, truly awful.
__________________
There's lots of advice and information in forums... sometimes it is correct. For example, all of my posts are made by a political appointee who got the job as a reward for contributions to my diesel bill.
2011 Jayco 28.5RLS; 2021 Chevy Duramax; Pullrite Superglide Hitch
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03-16-2017, 07:12 AM
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#11
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Senior Member
Join Date: Sep 2016
Location: Cincinnati
Posts: 429
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Good news to report
Jayco has agreed to replace all three of the Seiki tv's in our 35S Motorhome. They are making arrangements with Camping World in Myrtle Beach to install the replacements next week.
Just be aware that when purchasing a new tv make sure it is fully digital ready. It should have a clear qam (quadature amplitude modulation) tuner for cable providers that still supply unencrypted services. Lack of a QAM tuner will not affect over the air reception. Those using satellite providers are not affected since they provide a separate tuner ahead of the tv.
I am happy that Jayco has stepped up the the plate and accepted ownership of this issue. I'll report back after the installation.
__________________
Nick, Sharon, Abby and Madison (wireless doorbells).
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03-16-2017, 09:23 AM
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#12
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Senior Member
Join Date: Mar 2016
Location: South Carolina
Posts: 132
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That is awesome!
Are you in the area? Passing through Columbia?
Steve
__________________
2016 Precept 31UL
2016 2dr Jeep Wrangler
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03-16-2017, 10:32 AM
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#13
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Senior Member
Join Date: Sep 2016
Location: Cincinnati
Posts: 429
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Ummm, maybe?
I'll be in Atlanta on Monday morning to get my stabilizer installed then we drive over to Myrtle in the afternoon. Haven't checked the route to see how it takes me.
__________________
Nick, Sharon, Abby and Madison (wireless doorbells).
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03-16-2017, 10:41 AM
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#14
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Senior Member
Join Date: Jun 2016
Location: Denver
Posts: 4,248
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Quote:
Originally Posted by NickM
Jayco has agreed to replace all three of the Seiki tv's in our 35S Motorhome.
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HOLY SMOKES!!!!!!
That is amazing.
I'd have guessed they'd have told you to pound sand. I mean, I've been really happy w/ Jayco's customer service, but I think this really speaks volumes.
Congratulations!
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03-16-2017, 08:07 PM
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#15
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Senior Member
Join Date: Sep 2016
Location: Cincinnati
Posts: 429
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I agree, blew me away too. Yes, it does speak volumes for Jayco. So far they have addressed all my concerns with no pushback. 
__________________
Nick, Sharon, Abby and Madison (wireless doorbells).
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03-17-2017, 11:16 AM
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#16
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Junior Member
Join Date: Dec 2016
Location: Fort Worth
Posts: 13
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Another Seiki TV issue - a big issue for me
My Precept 31UL has Seiki TVs. The larger one up front developed a red line vertically through the middle. The dealer has turned it in as a warranty item. They have told me it will be replaced, also it would not play audio through the overhead speakers, something the dealer couldn't get to work either. So they assure me it will be corrected when the new TV arrives. The other two TVs work fine, and over the air signals are fantastic! I've only connected to one cable system at a park, and the signal was poor.
Sent from my iPad using Tapatalk
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03-17-2017, 01:07 PM
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#17
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Senior Member
Join Date: Feb 2016
Location: Mills River
Posts: 270
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At least the Furrion has a QAM tuner.
I have started carrying a coax booster as the signal in most parks that provide cable is often low. (Too many splits with no amplification) Works wonders.
https://www.amazon.com/dp/B000F28DP2...QV3WH8IF&psc=1
__________________
2003 GMC Serria 2500HD - Lotsa Mods.
2016 355MBQS
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03-17-2017, 02:09 PM
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#18
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Senior Member
Join Date: May 2012
Location: Castro Valley
Posts: 225
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Just a side note that most probably already know...When using cable TV, make sure the booster for your antenna is turned off. If it is on, it will ruin your cable signal.
__________________
2018.5 Lance 2185 with 320 watts of Solar
2016 Chevy Silverado 2500 Duramax
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03-17-2017, 05:24 PM
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#19
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Senior Member
Join Date: Sep 2016
Location: Cincinnati
Posts: 429
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Jayco feeds audio from the Seiki headphone jack to the aux2/zone 2 input on the Jensen dash unit. I believe they also have a composite video cable (yellow plug) that feeds Jensen DVD video to the Seiki. DVD audio should play through the overhead speakers though I have not tried this combination.
I'm not an audiophile but find it really weird that Jayco designed the video switcher system to use Ethernet cable instead of hdmi cable. There must be some logical reason but for the life of me I can't think of a good reason.
__________________
Nick, Sharon, Abby and Madison (wireless doorbells).
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03-17-2017, 06:56 PM
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#20
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Junior Member
Join Date: Dec 2016
Location: Fort Worth
Posts: 13
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I've looked at the back of my living area TV and its got two RCA plugs for audio out running somewhere, and no video input or audio input being used. So my Jensen DVD from the dash doesn't feed to it, it plays a DVD on the dash screen which is odd. There is a Seiki DVD in a cabinet with a matrix that feeds all TVs, the matrix can accept a couple of more HDMI sources. I can't figure out where the audio from the TV is feeding. The dealer says they will fix it when the new replacement TV comes in.
Sent from my iPad using Tapatalk
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