New or used

[Maypo]

Is looking at a new 2022 Is Jaco 36c vs a used 2021 36U. The 36 u has had spark plug wire issues a leak at the rear axle. Some cosmetic bs. All been fixed. My wife wants the farmhouse look which the new 36c has. I'm worried about buying on the west coast and having it delivered all the way to Ocean View DE. Where do I get it serviced if these little things start happening.

[Old and soft]

It is very rare that a dealer will do warranty work for you if you did not purchase from them.

[JFlightRisk]

Welcome to the Forum from Western New York State! Chassis issues will be dealt with at a Ford dealer, if they do work on motorhomes. Unless you can arrange for a local dealer to happily warranty or service a unit you purchased from different dealer, you may be in for an unpleasant surprise. Most dealers prioritize their customers first. Especially warranty issues. A sad but true reality.

[Maypo]

Bummer
Won't jayco have a approved service center coast to coast

[JFlightRisk]

Only the factory where it was made. Most brands of RV dealers aren't franchised like auto dealers. They have the right to refuse to work on units they didn't sell.

[Maypo]

No **** Didn't know that.
I have a good rv mechanic near Pokomoke City MD. Good guy knows his stuff. Worked on my 06 newmar
Thanks for the heads up

[Grumpy]

Originally Posted by Maypo

No **** Didn't know that.
I have a good rv mechanic near Pokomoke City MD. Good guy knows his stuff. Worked on my 06 newmar
Thanks for the heads up

Some independent RV guys work with the various companies. It's also possible that JAYCO will reimburse you if you get the work approved first. Just remember there is no transferable factory warranty on used rigs.

[Maypo]

Yes Sir
Thank you

[Paul P.]

I bought a 2021 Precept 36A last April at a Gander Rx in Texas and I live in Missouri. Had a few issues I wanted corrected so I called Jayco customer service thinking I might make a trip to the factory for them to do the work, based on a similar experience I had in 2015 with Holiday Rambler (REV group). They were booked up at least 6 months if I remember correctly and really pushed me to go to a local Camping World or Gander RV. They did say if I wanted to have the work done in Texas I would have to go back to the Gander RV where I bought it due to a no compete agreement the dealers have in Texas. Ended up scheduling service at my nearest Gander Rv which happens to be about 2 hours away in Illinois. As you will find in other threads and forums, it seems the procedure is to schedule several weeks out, and then expect them to have your unit for 2 weeks or so just to get Jayco to approve the obvious warranty work...I really can't be certain if it is the dealer or Jayco that drags their feet...probably some of both. In fairness, the dealer service departments are way, way backed up and I'm sure they are prioritizing units they sold. I don't think quality control has ever been very good at any of the manufacturers and with the demand for new builds the way they are now, I have heard (from the svc mgr) that many of the quality checks are not being done to speed up production which is making the repair lines ever longer. I've decided that small issues are just not worth the trouble of taking to the dealer, and plan on fixing myself when possible warranty or not.

[Maypo]

Paul

Thank you for your input. I am really torn between a new(36C ) vs a 1 yo 36U . The 36 U doesn't have insta HW but it seems to have a better quality than the 36C. Need to pray on it .I will update my thread once I make my decision. The major issue is my wife wants farmhouse interior and the used 36U ISNT. Happy wife happy life

[Foretm]

Agreed on the Happy wife... but, also take into consideration that the instant water heaters have their own issues, so do some research on that as well. Not sure the brand in use on the 36c, but i've seen alot of posts on them being counter-intuitive, hard to get dialed in, waste a good bit of water getting the temp right, etc. If you're camping without a sewer hookup these things matter. Used sometimes can keep you camping more as you're not the one fixing all the little things that are not working early on. Lastly, praying about it is the best thing you can do aside from research.

[Maypo]

AMEN
Thank you

[Justafordguy]

We are looking for a 36C also, love the floor plan and the farmhouse interior. I will buy a new one just for the warranty.

[Maypo]

Thanks for your input. These dealers have discounts all over the place If I buy I'll probably do the new 36c. What price do you think is fair

[Justafordguy]

Originally Posted by Maypo

Thanks for your input. These dealers have discounts all over the place If I buy I'll probably do the new 36c. What price do you think is fair

I'm not sure if they are fair or not, but I have received several quotes around $176k.

[Maypo]

I better take the one in CA then. Its $150,750

[Justafordguy]

Originally Posted by Maypo

I better take the one in CA then. Its $150,750

Yes, you better buy that one. I wish I was closer to CA.

[Maypo]

I'm in Delaware
Impaying to have it delivered but its like 157k in my driveway

[Justafordguy]

Originally Posted by Maypo

I'm in Delaware
Impaying to have it delivered but its like 157k in my driveway

That's still a great deal, who is the dealer?

[Maypo]

Im waiting on a big commish to buy it actually. I had to sue and won. Hope to have it all done by 1.22.22

Manteca RV