Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-17-2020, 02:26 PM   #1
Junior Member
 
Kcbrat's Avatar
 
Join Date: Jan 2018
Location: Valparaiso
Posts: 5
Question Outside entertainment door stuck!!

Hi,

We have a 2019 Precept Prestige 36U. On our last trip (and first one ever) we were trying to put the RV thru it's paces. Everything went well with no major issues, save one.

This isn't life or death but I can't seem to get the door (hatch?) to open on the outside entertainment. I can put the key in, push the button and the latch pops out but that's it. The door doesn't lift or open. I am pretty sure the seals of the door are stuck together. I can't figure out how to get it unstuck so I can lubricate the seals with 3 in 1.

The RV is new and is a 2019 we purchased in February of this year, but due to COVID and all it brings with it we hand't gone on a trip until 3 weeks ago. SO my question is how do it pry open this door without causing damage or scratching anything. There is really nothing to get a hold of to pull it open, so I am at a loss.



Thanks in advance for any suggestions.
-Kathryn
Kcbrat is offline   Reply With Quote
Old 10-17-2020, 03:20 PM   #2
Senior Member
 
Nature Ist's Avatar
 
Join Date: Jan 2019
Location: Litchfield, CT
Posts: 286
I would first want to be sure the latch is actually releasing by comparing it to another compartment. If you seem sure the latch is functioning correctly, I would try pressing hard on the perimeter all the way around the non-hinged sides. If the gaskets are sticking, you could free them up by compressing them. You may even hear them crackle or squeak as you do that. My next attempt would be to find some suction cups like the glass and mirror installers use. Not likely something you have on hand, but those would be a lot better than a pry-bar!
By the way...I would not use a petroleum product on the gaskets....maybe use the rubber slide seal treatment or another rubber compatible product.
__________________
2020 Eagle HT 30.5 CKTS (16" wheels, spring shackles set on lower hole of frame, SumoSprings TSS-107-40, standard kingpin, B&W Companion slider)
2019 F250 SRW SuperCab 4X4 SB 6.2 (10,000# GVW) 3.73 Axle 18" wheels TST-507 TPMS
Nature Ist is offline   Reply With Quote
Old 10-17-2020, 04:12 PM   #3
Junior Member
 
Kcbrat's Avatar
 
Join Date: Jan 2018
Location: Valparaiso
Posts: 5
Thanks the suction cup idea is great! I can only assume the latch is functioning properly since it different from any other bay door on the rig.

I wasn't planning on use petroleum products at all. 3-in-One Rv care rubber seal conditioner is made for RV's and such....https://smile.amazon.com/3-ONE-Care-...AQ2JWK6PM1NS5M

Thanks for the speedy response
Kcbrat is offline   Reply With Quote
Old 10-17-2020, 05:14 PM   #4
Senior Member
 
Nature Ist's Avatar
 
Join Date: Jan 2019
Location: Litchfield, CT
Posts: 286
Gotcha! There's a big difference between 3 and 1 LOL
__________________
2020 Eagle HT 30.5 CKTS (16" wheels, spring shackles set on lower hole of frame, SumoSprings TSS-107-40, standard kingpin, B&W Companion slider)
2019 F250 SRW SuperCab 4X4 SB 6.2 (10,000# GVW) 3.73 Axle 18" wheels TST-507 TPMS
Nature Ist is offline   Reply With Quote
Old 10-17-2020, 05:43 PM   #5
CAG
Senior Member
 
CAG's Avatar
 
Join Date: Oct 2019
Location: Phoenix
Posts: 1,171
I am not sure if yours is like mine. Mine has the key/latch in the bottom center of the door and when the key is used the latch pops out. The door has, as you have found, a rubber seal around it. Pulling too hard on the latch can break it so with a little outward pull pressure, and a plastic tool used for vehicle door/dash removal and some tender coaxing I got mine open after it had been closed for awhile. Be careful but the rubber will release with some work. Then as mentioned use a light, non petroleum oil or grease to lube the rubber seal. Add a little ever other time you open it to keep it from sticking again.
__________________
2018 Jayco Greyhawk 29MVP
2019 Jeep Sahara Unlimited
2011 Cyclone 3010 Toy Hauler- Sold
2014 Chevy Silverado Duramax LML -Sold
CAG is offline   Reply With Quote
Old 10-17-2020, 08:19 PM   #6
Senior Member
 
Shokyle1's Avatar
 
Join Date: Oct 2018
Location: Cheyenne
Posts: 283
If you haven't got a chance to get suction cups try a 3m command hook give a grab point comes back off with no leftover mark.
__________________
2018 eagle ht 29.5 bhds
2016 f350 Lariat 6.7 powerstroke
Shokyle1 is offline   Reply With Quote
Old 10-17-2020, 11:34 PM   #7
Junior Member
 
Join Date: Nov 2018
Location: Larkspur, CO
Posts: 22
Same thing happened to me. Used some wood shims and worked around the door until it freed up.
I now open the door periodically just to keep it freed.
Randyeng is offline   Reply With Quote
Old 10-17-2020, 11:54 PM   #8
Senior Member
 
Rustynuts's Avatar
 
Join Date: Oct 2017
Location: Coos Bay
Posts: 1,255
I use the 3in1 rubber conditioner on ours once a month after it got stuck shut the first time.
Attached Thumbnails
8FD90A39-52BE-472D-A0DC-66B299CA2965.jpeg  
__________________
Brian & Jeannie
2018.5 Seneca 37RB with tons of mods
2015 Jeep JKU Rubicon

Rustynuts is offline   Reply With Quote
Old 10-18-2020, 05:28 AM   #9
Senior Member
 
javamon's Avatar
 
Join Date: Jul 2016
Location: Panama City
Posts: 443
Made sure the door stayed exposed to the hot Florida sun for about three hours and that was enough to be able to work it open. Cleaned the gasket and sprayed it down with silicone. Also cleaned the door's mating surface and waxed it. This was two years ago and no problems since.
__________________
Dave
2017 Seneca 37FS
2016 Toyota Highlander
Kar Kaddy SS
javamon is offline   Reply With Quote
Old 10-18-2020, 06:01 AM   #10
Member
 
stustoner's Avatar
 
Join Date: Jan 2020
Location: LEWISBERRY
Posts: 79
What I have found, on our Alante, is that during travels, sometimes the TV moves outward and interferes with the inward movement of the latch not allowing the latch to fully disengage. I first noticed telltale marks on the bottom middle of the TV "frame".
Do not know if this is the culprit in your case but it is in ours.
Hope this helps!
__________________
Stu & Nina Stoner
Central PA (Lewisberry)
2017 Jayco Alante 26X
2018 Thor Four Winds 24F (traded)
2016 Forest River 22RR (traded)
2008 Honda Gold Wing Level 3
stustoner is offline   Reply With Quote
Old 10-18-2020, 07:54 AM   #11
Junior Member
 
Kcbrat's Avatar
 
Join Date: Jan 2018
Location: Valparaiso
Posts: 5
Thanks everyone for all the ideas. Hopefully I can try some of these out and finally get it open this coming weekend. Once I do I will definitely condition the seals and then put it on monthly checklist to open that compartment.

Kcbrat is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 07:52 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.