I managed to hit my side mirror coming thru a toll booth. Contacted Jayco CS and they put me in touch with manufacturer. Great people; very helpful. As I am sure you have found, there are three hex screws around the base you can tighten. He did caution me about not tightening into the seam. If tightening hadn’t worked on mine, I was going to have to replace damaged screws but he said it was easy. I can get you the info I was given if that will help.
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