For what it's worth, I waiting waiting on a warranty part from Jayco (baggage door that is delaminating) that has been on order since the beginning of June. So, almost 3 months.
It has the original part # on it and I've looked it up online. It's available for immediate shipping from any number of sources online and not expensive. If I can find it and order it myself in a matter of minutes, somebody at Jayco could do the same. I don't buy the "it's only available as a kit" line. If they wanted to do right by the owners in this situation, it could be easily accomplished. It's more of a "If we delay.....they will go away" attitude by Jayco and other manufacturers in the RV industry that is causing this frustration for the owners.
I'm lucky that the repair I need doesn't effect the function of our unit. I can't imagine how frustrated owners with serious problems must be.
2017 Jay Feather 7 22BHM Baja
2018 F150 4x4 3.5L Ecoboost Max Tow
2015 MB Sprinter 2500 Passenger 2.1L Diesel
2007 Ram 2500 4x4 Cummins 5.9L G56