Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 05-30-2018, 05:54 PM   #1
Senior Member
 
klspahr's Avatar
 
Join Date: Jun 2017
Location: Carlisle
Posts: 132
Watch Out For Dealers Not Doing Safety Recall Work!

Before you take delivery of any RV, I suggest that you check your VIN to see if there are outstanding recalls:

On June 27, 2017 we took delivery of a new (leftover) 2016 Jayco Alante 26AY from Campers Inn of Fredericksburg, VA. This motorhome was built in December of 2015.

Then in April 2018, I received two SECOND Notices of Safety Recalls from Jayco.

The one recall is 16V-561, which requires the installation of a jam nut on top of the seat base because the driverís seat could come loose. The original recall date was August 2016.

The other recall notice is 16V-905 which deals with the routing of a wire for the entrance steps. Evidently the stairs could extend while youíre driving. This recall had the first notice date of January 2017.

Both original recall notices occurred during the time that Campers Inn of Fredericksburg, VA had the vehicle on their lot and I guess they couldnít be bothered to make the required repairs.

One could even say that they sold a vehicle with KNOWN safety defects to an unsuspecting customer, who then proceeded to put 15,000 miles on that vehicle before receiving a notice from the factory concerning these defects.

Then the dealers talk about how they care about their customers - yeah right!
__________________

klspahr is offline   Reply With Quote
Old 05-30-2018, 07:46 PM   #2
Member
 
Cryn's Avatar
 
Join Date: Jan 2018
Location: Manassas
Posts: 43
Have you contacted the dealer and asked about this?
__________________

__________________
Chuck, June and Cesar
Cryn is offline   Reply With Quote
Old 05-30-2018, 08:32 PM   #3
Senior Member
 
2edgesword's Avatar
 
Join Date: Jul 2011
Location: Long Island, NY
Posts: 720
You would hope an authorized Jayco dealer would not knowingly allow an RV to leave their facility without the recall issues having been taken care of, especially if any of them are safety related.
__________________

2018 Jayco 28RLS
2012 F-250 6.2L 3.73
Equalizer Hitch
Yamaha 2400ISHC
2edgesword is offline   Reply With Quote
Old 05-31-2018, 05:22 PM   #4
Senior Member
 
klspahr's Avatar
 
Join Date: Jun 2017
Location: Carlisle
Posts: 132
Iím four hours away from the dealer, so they want me to drop it off and theyíll get around to it. The estimated time to do the work for both recalls is one hour and twenty four minutes. So that means sixteen hours of travel time because they donít know how to schedule an appointment - for work THEY FAILED to do! We use the motorhome for my wifeís business which means we canít be without it for undetermined time periods especially for such minor repairs.

I have not asked for a single warranty repair from them. I fixed and replaced many things and this is how Iím treated. Iíll just have my local mechanic do the work and people I talk to about RVs will get a bad review of Campers Inn.

BTW I did contact management about this issue and they donít seem to care either.

I thought it might help future buyers if they check for recalls before buying, because you canít be sure the dealers will to go out of their way to protect the safety of their customers.
klspahr is offline   Reply With Quote
Old 05-31-2018, 07:02 PM   #5
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 6,558
I would definitely contact JAYCO direct.
__________________
DISNEY LOVERS
Grumpy is online now   Reply With Quote
Old 06-02-2018, 08:25 AM   #6
Senior Member
 
Join Date: Jun 2016
Location: Buffalo
Posts: 115
You should be able to get Jayco to approve work at a local dealer instead of the turds you bought from. They are pretty cool about that.

I have received a '2nd' notice on that Jam Nut as well, but for me, I don't think there was a first notice. I owned this rig for well almost 2 years, leading up to receiving the 2nd notice.
Graunke is offline   Reply With Quote
Old 06-02-2018, 12:31 PM   #7
Junior Member
 
Join Date: May 2017
Location: Riverside
Posts: 2
I also received a "second" notice and never received the first. I've had my Alante in for warranty work several times since the recall came out but they never mentioned doing any recall work.

Rosalind and Jack
johnharrison is offline   Reply With Quote
Old 06-05-2018, 07:35 AM   #8
Senior Member
 
klspahr's Avatar
 
Join Date: Jun 2017
Location: Carlisle
Posts: 132
For those who also only received second notices, check the date of the first recall notice (at the top of the notice) and see if that first recall notice was issued before you bought your RV. If it was, you were sold an RV with a known safety defect too!

Maybe you’re not upset by that and that’s ok too.

Once again, thought future buyers might want to know, I wish I had thought to check for outstanding recalls.
klspahr is offline   Reply With Quote
Old 06-12-2018, 09:47 PM   #9
Senior Member
 
JesseS's Avatar
 
Join Date: Dec 2015
Location: Sacramento
Posts: 436
I got those notices also, and rather than loose my coach to the dealer 'Black hole' I repaired them myself and signed them off. The seat fix cost me $1.15 for two nuts and cotter pins, as well as 30 minutes of my time, the step wiring was even easier to fix and took 15 minutes, half of which was me looking for my box of shrink wrap. So I spent less than an hour fixing these, had I taken it to the crappy dealer I have it would have taken them a week to get it done, most of which it would have spent just sitting in the lot, plus the hassle of getting it to/from.
__________________
2016 Alante 26AY
Roadmaster Braking, BlueOX Tow Bar.
Kelderman Air Ride, Safe-T-Steer, Supersteer Trak Bar rear w/ Sumo Springs.
200 amp Lithium house batt w/solar 40A charge & 2500 watt whole house Inverter.
2006 Honda CRV Toad
JesseS is offline   Reply With Quote
Old 06-21-2018, 11:56 AM   #10
Senior Member
 
klspahr's Avatar
 
Join Date: Jun 2017
Location: Carlisle
Posts: 132
Thanks JesseS!

I took a look at the front seat recall issue. I wish I had a business where I could charge $150 for each set of seats I fixed!

For anyone else with this issue: Slide the seat all the way forward and you can easily reach the pivot nut and check it. Mine just needed tightened and the cotter pins installed.

Dealers must think everybody is stupid: ďYou need to leave it because we might need to order parts.Ē

That says a lot about their mechanical knowledge, customer care, and business savvy!
Attached Thumbnails
16818A54-952F-4196-BF42-B3E5B1CEBBFA.jpg  
__________________

klspahr is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 08:01 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.