Originally Posted by Brawneyman64
Kinda found by accident, but our hot water wouldn't work on city hook up. Filled my tank and turned on the heater using my water pump. It started working, don't know if it was a pressure problem or didn't route thru our tank less water heater.
We have a 2022 precept 31u.
Hope this helps someone
When hooked to city water, were you getting water from the faucets both hot and cold valves? Did you set the valves in the wet bay to city water?
Assuming you had the valves set properly and you had water flow from both the hot and cold valves at the sink, then it may a flow problem if you have a tankless water heater. they will only turn on when they sense enough flow. Check these items and let us know.