Quote:
Originally Posted by Shan1331
Thank you so much! I really appreciate it. I'm going to look for a SIM card but I'm going to assume we maybe don't have one and will have to have a peak at the inside. We were kind of rushed through our demo!
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Demos are usually not as good as they could be. Anyway, Our SIM card was near the base of the Winegard antenna, so I had to go on the roof to replace it. There is a small cover just for the card. It's easy access by 2 phillips screws. It's low on the antenna, so remembering how the original was oriented will be helpful.
The documentation that came with the Winegard was excellent; incluced step-by-step instructions with pictures.. I would contact Jayco Customer Service and find out what antenna you have. You can probably download everything from the manufacturer's site. Winegard CS was excellent online and voice. Our Verizon SIM took several days to get to us, and I don't remember if it arrived by courrier or USPS.
Edit: I went to Jayco's site to check Alante. You probably have a Wingard - that's what's advertised. You should have received documentation on the original equipment from the dealer. If you didn't, I would ask for it.