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Old 04-02-2024, 06:12 AM   #261
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Join Date: Jan 2022
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Originally Posted by ems437 View Post
I recommend contacting them directly through either phone call or the tech support link on their web site. I contacted them last year about problems with three of my panels that were under warranty. One that came with my Jayce and the other two I bought through Amazon. They responded within one business day each time I emailed or called them. They ended up replacing all three of my panels, under warranty, at no cost, shipping included. They were very responsive and easy to work with.
They responded and new panel on the way. Thanks.
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