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Old 05-06-2015, 11:48 AM   #1
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White Hawk 25DSRL Water Heater Questions

Hey All,
Looking for some answers for a few questions regarding our new Jayco White Hawk 25DSRL Summit Edition TT. We went over most of the features of the trailer when we bought it, but now that we are actually parked, hooked up and practically living in it now, some questions regarding the hot water heater came up.

The TT came with an Atwood GC6AA-10E (Gas/Electric) 6 Gallon DSI Water Heater.

So we are hooked up and as we enter our TT, there is a switch console door on the shelving to the right, with a mirror and keyholders. Behind the switch console door, there are a couple of switches that say:
Water Heater - LP Gas
Water Heater - Electric
And there is a LED between the switches that say DSI/FLT.

Sorry for my ignorance but here goes:

Since we are hooked up to city electric, do I still need to turn on the LP Gas Switch or does the electric switch work without having to turn on the LP Gas switch? The TT Manuals really do not go over that switch console very good

I had them both on the first day we hooked up and it appeared that we had hot water, but not much. It did not last long. We are also hooked up to city water, so no fresh water and water pump needed. I had them on all day yesterday and the hot water did not last very long. Whenever I turn on the hot water faucet in the kitchen and bathroom, it starts out cold, then gets warm, then hot. Question is, I do not know how long it will last. It is a 6 Gallon tank, so you figured it would be enough for a quick shower. It wasn't.

So I turned off the LP Gas Switch just now and just kept the Electric switch on. There still is some hot water, bit the true test will be when my better half comes home and wants to take a nice hot shower. We will see!!!

Oh, what does the DSI/FLT LED mean if it is on/off, are there different colors? Right now it appears to be off, but the Water Heater Electric switch is on.

Any comments, suggestions, ideas, tips are welcome.
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Ed, Christy and Johnny (our Halo Rescue 1/2 Lab and 1/2 Aussie)
TV='05 Chevy Silverado 1500 Longbed with Towing Package
TT='15 Jayco White Hawk 27DSRL
Tempe, Arizona
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Old 05-06-2015, 11:54 AM   #2
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I did find this in the manual as well:

"GAS/ELECTRIC COMBINATION FUNCTION
GAS OPERATION. When the gas switch is turned on, the unit will make three
attempts to light. If for any reason there is no ignition, the unit will
lockout and the red lockout lamp will illuminate. If the thermostat fails,
the ECO will also lockout the unit, requiring resetting. Determine the
reason for no ignition, correct it, and reset the gas ignition sequence
by turning the switch off, then on.
ELECTRIC OPERATION. When the electric switch is turned on, the relay at the
rear of the unit will close and pass 110vac to the element. If the thermostat
were to fail, the ECO will open and lockout the system. To correct,
check the thermostat to assure good contact with the tank and
reset the control by turning the electric switch off, then on.
GAS/ELECTRIC OPERATION. The unit can be run in both gas and electric
modes simultaneously for quick recovery. note: if the gas fails to
ignite, the gas mode will lockout, but the lockout lamp will not illuminate
since the electric mode is still operational. Should you notice
slow recovery, indicating the gas is not working, turn the electric
switch off. The lamp will then illuminate indicating a lockout has
occurred on the gas side. Correct the problem and turn the switches
back on"
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TV='05 Chevy Silverado 1500 Longbed with Towing Package
TT='15 Jayco White Hawk 27DSRL
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Old 05-06-2015, 09:49 PM   #3
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We have the same unit. When we stay at a campground with electric, we use it so that our campground fees are making our hot water. If we want a lot of hot water (they say it makes 30 gals in an hour), we can turn both on. If we are staying without electric, then the propane would make the hot water. The electric takes longer than propane to generate so you have to be patient. Trailer water heaters do not generate the hot water like your house. We always have enough hot water but you have to be frugal with water use.
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Old 05-06-2015, 11:11 PM   #4
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Thanks for the response, Dan, Christine and Molly! Yeah, we Christy just took a shower and kept the water on and the hot water lasted for 2 minutes. That was with just the Water Heater - Electric turned on. I will try it with both the LP and Electric switch turned on tomorrow.
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TV='05 Chevy Silverado 1500 Longbed with Towing Package
TT='15 Jayco White Hawk 27DSRL
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Old 05-07-2015, 06:33 AM   #5
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Showers in a camper typically are get wet, water off, soap up, water on, rinse off. This makes the hot water and your holding tank last longer.
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Old 05-07-2015, 08:07 AM   #6
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I usually run both elec and propane but the first thing I did when we bought our Whitehawk was to change out the shower head with one that has a shut off. This makes turning the water on/off much easier and we conserve our precious hot water. Next mod is the bathroom faucet.
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Old 05-07-2015, 08:17 AM   #7
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I agree Filthy-Beast. But some people are creatures of habit. Time to retrain, now that we are full-time RVers :-) Thanks for the input!
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TV='05 Chevy Silverado 1500 Longbed with Towing Package
TT='15 Jayco White Hawk 27DSRL
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Old 05-07-2015, 08:19 AM   #8
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Thanks, DJL. What beand and model showerhead did you upgrade to?
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Ed, Christy and Johnny (our Halo Rescue 1/2 Lab and 1/2 Aussie)
TV='05 Chevy Silverado 1500 Longbed with Towing Package
TT='15 Jayco White Hawk 27DSRL
Tempe, Arizona
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Old 05-07-2015, 08:21 AM   #9
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I got thinking about your issue and your followup post. Something is not right. The hot water should last much longer than that. I'd look at your valves. I'm wondering if they turned one of the valves wrong. To get to them, open the door under the sink. There is a kick panel under the shelf that is attached with 2 phillips head screws. Take that off and look at your valve setup. The cold water goes into the top of the heater and should be on. The hot water comes out the bottom and should be also on. Then follow the lines and make sure the hot water is entering the rest of the trailer. If you've not had experience with these valves, if the handle is in line with the hose, it is open. I'd take a picture and post it for you but mine is in off-site storage right now. You should get much more than 2 minutes of hot water out of it.
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Old 05-07-2015, 08:46 AM   #10
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Hi Dan,
Here is a picture of our Hot Water Setup under the sink: The top and bottom valves were vertical and seemed to be in a closed position. I turned them counter-clockwise to supposedly open them - to a horizontal position to align them with the hoses. I turned on the kitchen faucet and lots of air was coming out. I did not know if that was normal. There was no hot water either. So I put them back to the way they were. Here is a picture of what it looks like now:
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TV='05 Chevy Silverado 1500 Longbed with Towing Package
TT='15 Jayco White Hawk 27DSRL
Tempe, Arizona
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