1. If you're going to tilt your awning be sure to level it back up prior to rolling it in since it's under 12' long, if you don't you risk bending the arms. This info is in the manual.
To tilt you push in the small snap button on one of the arms in while the awning is rolled out and slide the arm to adjust the length.
2. It sometimes takes me several (10-20) pushes of igniter after I have gas at the stove burners for the refrigerator to start.
Also, if you pull the lower vent outside there's a small round inspection port for the burner that has a piece of sheet metal that swings to close the inspection port. If the port is not closed off the wind can keep the burner from igniting.
3. Somebody else on here with a HB was having a problem similar and the fix involved warranty work, would probably be worth taking to the dealer.
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