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01-06-2021, 09:09 AM
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#21
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Senior Member
Join Date: Aug 2020
Location: Nevada
Posts: 131
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Quote:
Originally Posted by Boattrash
I just bought a 2021 jayfeather 25RB. When I retract the slide out the flooring bunches up against the sink cabinet. My dealer says there's nothing that can be done, but I find it hard to believe that Jayco designed it this way. I have begun the process of contacting Jayco but I wanted to see if anyone has experienced a similar problem.
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I received an email reply from my Jayco HQ POC. Jayco is "planning" to manufacture a toe kick on the cabinet to allow the slide out floor to clear the cabinet. I was told this change has not been implemented yet so just be aware this may or may not happen.
__________________
2021 Jay Feather 25RB
2019 F150 Platinum, 4X4, 3.5 EB, FX4, Max Tow
Equalizer 10K WDH
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01-28-2021, 11:20 AM
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#22
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Member
Join Date: Oct 2020
Location: Northwest Arkansas
Posts: 49
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Any News on the Flooring from Jayco
I have the same problem and know that eventually its going to crack. I was wondering if there is any news from Jayco on this?
__________________
2021 Jay Feather 25RB
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02-20-2021, 09:30 PM
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#23
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Junior Member
Join Date: Feb 2021
Location: Pemberton
Posts: 1
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Any updates on this? I purchased a 25rb last month and my floor does the same thing when slide comes in.
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02-21-2021, 11:29 AM
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#24
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Moderator Emeritus
Join Date: Apr 2011
Location: Michigan
Posts: 9,424
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Quote:
Originally Posted by StaceyJ
Any updates on this? I purchased a 25rb last month and my floor does the same thing when slide comes in.
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There is an updated as of 1/6/21 by member 'Camp4two' over at the following thread link:
Post #12 here: https://www.jaycoowners.com/forums/f32/25rb-81377.html
Bob 
__________________
2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)
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02-21-2021, 11:34 AM
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#25
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Moderator Emeritus
Join Date: Apr 2011
Location: Michigan
Posts: 9,424
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Quote:
Originally Posted by Camp4two
snip...... Jayco is "planning" to manufacture a toe kick on the cabinet to allow the slide out floor to clear the cabinet.......snip
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"If" this fix is implemented, I wonder how Jayco will address the units already shipped?
Bob
__________________
2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)
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02-21-2021, 12:03 PM
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#26
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Senior Member
Join Date: Feb 2012
Posts: 550
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That is poor engineering! Another reason to do a thorough PDI. I wouldn’t have taken it out of dealers parking lot like that.
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02-21-2021, 12:05 PM
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#27
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Senior Member
Join Date: Aug 2020
Location: Nevada
Posts: 131
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Quote:
Originally Posted by Rustic Eagle
"If" this fix is implemented, I wonder how Jayco will address the units already shipped?
Bob |
Great point. Jayco knows they miscalculated the clearance of the 25RB's slide out flooring when closed.
My dealer said last week I'm on schedule to receive my 25RB in the next 2-3 weeks. I will know then how Jayco fixed this issue and will post back.
__________________
2021 Jay Feather 25RB
2019 F150 Platinum, 4X4, 3.5 EB, FX4, Max Tow
Equalizer 10K WDH
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02-21-2021, 01:14 PM
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#28
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Member
Join Date: Oct 2020
Location: Northwest Arkansas
Posts: 49
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Quote:
Originally Posted by Rustic Eagle
IMO totally unacceptable, especially with a vinyl material.
Was this problem an issue on the 25RB Jay Feather during the 2019 and 2020 model years?
I wonder if the 2021 25RB model year represents the first time "vinyl" was utilized in lieu of carpet?
Bob |
I’m told the answer is yes, this is new for those produced in 2020 for the 20201 season.
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02-21-2021, 01:20 PM
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#29
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Member
Join Date: Oct 2020
Location: Northwest Arkansas
Posts: 49
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Quote:
Originally Posted by Rustic Eagle
"If" this fix is implemented, I wonder how Jayco will address the units already shipped?
Bob |
My guess is they will address only the ones who complain. I’ve got a reply form a well known YouTube dealership in another forum venue and he said “ It’s how the engineers designed it to be.” I’d guess it’s designed to last about as long as the warranty!
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02-21-2021, 03:21 PM
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#30
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Moderator Emeritus
Join Date: Apr 2011
Location: Michigan
Posts: 9,424
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Quote:
Originally Posted by Camp4two
snip......I will know then how Jayco fixed this issue and will post back.
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My BIL 2021 25RB 'arrived' at the RV dealer approx. 6-8 weeks ago and the issue hadn't been corrected. He did have the dealer generate a service warranty claim to Jayco....., hasn't heard anything to-date.
BIL hasn't towed his 25RB of the dealer's lot yet.
Bob
__________________
2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)
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02-23-2021, 12:09 AM
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#31
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Senior Member
Join Date: Aug 2020
Location: Nevada
Posts: 131
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Quote:
Originally Posted by Camp4two
Great point. Jayco knows they miscalculated the clearance of the 25RB's slide out flooring when closed.
My dealer said last week I'm on schedule to receive my 25RB in the next 2-3 weeks. I will know then how Jayco fixed this issue and will post back.
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Jayco fixed their mistake. They made a toe kick (or notched out) the kitchen cabinet on the 2021 25RB to prevent the slide out's flooring from bunching up against the cabinet when closed. They also changed the cabinet door to solve the issue.
__________________
2021 Jay Feather 25RB
2019 F150 Platinum, 4X4, 3.5 EB, FX4, Max Tow
Equalizer 10K WDH
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02-26-2021, 08:30 AM
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#32
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Member
Join Date: Nov 2020
Location: Miami
Posts: 46
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Quote:
Originally Posted by sbarlag
I know it doesn't seem proper, but when my customers bring these type of issues to my attention I tell them that Jayco has over 60 engineers, who are alot smarter than me, and I'm sure they're aware of this. If it becomes too much of an issue I'm confident Jayco will rectify it. This type of flooring sure beats carpet though,,,doesn't it?
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Yes, I will take this flooring over carpet any day!
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03-04-2021, 08:15 PM
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#33
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Moderator Emeritus
Join Date: Apr 2011
Location: Michigan
Posts: 9,424
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Just curious......,
Has anybody with a 2021 25RB with this vinyl slide floor problem pressed the issue with their RV dealership...., or an active service warranty claim in the Jayco system??
Bob
__________________
2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)
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03-13-2021, 10:51 AM
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#34
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Junior Member
Join Date: Nov 2020
Location: Searcy
Posts: 8
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I cannot get Jayco to repair this or even admit it’s a problem. Any suggestions?
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03-15-2021, 02:59 PM
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#35
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Junior Member
Join Date: Nov 2020
Location: Searcy
Posts: 8
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It’s official
April Cline “the head of customer service at Jayco “ says they are unwilling to fix this problem, this is the way they designed it and I just have to accept it.😡
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01-25-2022, 07:48 PM
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#36
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Junior Member
Join Date: Jan 2022
Location: Ruston
Posts: 1
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2022 Jayco 25rb flooring fix
The slideout flooring has clearance now.
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01-26-2022, 08:43 AM
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#37
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Senior Member
Join Date: Jun 2018
Location: VULCAN
Posts: 697
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My 2022 28.5 Eagle has the same problem, slideout vinyl bunching up at the kitchen island. Dealer is "looking into it", haven't heard anything back yet.
__________________
2019 Ram 2500 Cummins
2022 Jayco 28.5 RSTS
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01-26-2022, 11:47 AM
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#38
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Junior Member
Join Date: Dec 2020
Location: Chandler
Posts: 8
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It's been a year with ours and it isn't too bad. When I saw the proposed modification to the cabinet near the sink, I think I prefer the bunching. I haven't tripped over it yet.
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02-03-2022, 05:16 PM
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#39
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Senior Member
Join Date: May 2016
Location: Milpitas
Posts: 1,628
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This is not an acceptable design as the flooring will wear quickly. I suggest all of you contact Jayco before your warranty expires. Even a small crack or tear would be a legitimate warranty issue. Jayco is usually very good at standing by their warranty.
__________________
2019 Chevy express 2500 Van Coversion. 2017 Jayco 23MRB: 26' total and Glacier Package. 2 Renogy solar panels. Married 49 years. Haley the mutt, 4 years old. "Excited to learn new things everyday and humbled by those who offer to help." And very grateful to our Moderators!
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11-04-2023, 08:04 AM
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#40
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Junior Member
Join Date: Apr 2023
Location: Jacksonville
Posts: 5
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Curling slide flooring
Hello to all. I know this is an older thread but I'll make my note anyway. As for the date of the units, I just bought 2022 JAYCO fifth wheel and the flooring is so curling up. I took the unit back for little fixes but even those issues were not address though the manager signed off on it. It's really hard to have faith in these dealerships to fix what they are suppose to. I'd rather just fix it myself and not wait for Jayco's fix.
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