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Old 04-26-2015, 09:04 PM   #1
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Electric Tongue Jack issue

Hello,

I have a Jayco X213. Last fall when putting into storage I was putting the tongue jack down and it stopped working. All was OK, as it was fully down and I was set for storage to the winter. Just picked it up and of course it still was not working -- used the manual crank to bring it home for troubleshooting.

From what I can tell from previous threads, most people say to check the fuse by the battery compartment. That fuse is not blown, and there still is nothing when trying to operate the jack. Are there any other fuse locations for the jack or for things to check before I bring it back to the dealer? If it is something easy to fix, I would rather not take it down to the dealer.

Thanks for any suggestions.
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Old 04-26-2015, 09:34 PM   #2
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Check ground connection for corrosion/rust or might be loose. Sometimes the hot wire splice from jack to battery is done sloppy, so check that. If jack night light is working you have power to the jack. If motor does not operate, then it might be cooked.
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Old 04-26-2015, 09:45 PM   #3
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This might be silly, but did you check the fuse? There is usually an inline fuse...
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Old 04-26-2015, 10:25 PM   #4
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Quote:
Originally Posted by THE MEEKER View Post
Check ground connection for corrosion/rust or might be loose. Sometimes the hot wire splice from jack to battery is done sloppy, so check that. If jack night light is working you have power to the jack. If motor does not operate, then it might be cooked.
The night light does operate, so, that is pointing towards the jack being fried? Guess I'll need to make that appointment.
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Old 04-26-2015, 10:26 PM   #5
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Originally Posted by Elecchicken View Post
This might be silly, but did you check the fuse? There is usually an inline fuse...
Yes -- the inline fuse is fine. Thanks.
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Old 04-27-2015, 06:38 AM   #6
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If you have a multi-meter or even a simple 12V test lamp, you can verify that there is 12V to the electric tongue jack itself. That rules out any issues with the battery's fuse, the inline fuse of the electric tongue jack itself, and puts the troubleshooting down to the tongue jack, or it's ground.
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Old 04-27-2015, 07:05 AM   #7
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Could be just the switch or a loose connection there.
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Old 04-27-2015, 09:08 PM   #8
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Since you have power to the light you have power BUT there is a breaker inside the body of some jacks that might be blown or U might have a faulty switch.
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Old 04-27-2015, 11:04 PM   #9
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The original Jack on mine quit too, I had it replaced under warranty and they replaced it with a new 3500 lb one. Works much faster to raise and lower. Previous Jack fried the motor while I was setting up after arriving at site. Luckily I had my tool kit with me to operate manually.
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Old 04-28-2015, 12:19 PM   #10
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Our was a joke as well. It was actually broken at the dealer but they just chalked up to the battery not being charged enough (trailer unplugged already and putting jack up for us to hitch up). The problem with ours was that the metal let was all rough and out of shape at the top so the fuse would blow when it was trying to pull up the leg all the way because it could not get it up.

We replaced 4 fuses while trying to figure out the issue. The dealer sent us a new jack, but only a 2500# model (smaller than what originally came with our trailer) and we had to pay the $40 shipping COD which they were supposed to refund us for and never did.
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