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04-26-2015, 08:04 PM
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#1
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Junior Member
Join Date: Feb 2014
Posts: 8
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Electric Tongue Jack issue
Hello,
I have a Jayco X213. Last fall when putting into storage I was putting the tongue jack down and it stopped working. All was OK, as it was fully down and I was set for storage to the winter. Just picked it up and of course it still was not working -- used the manual crank to bring it home for troubleshooting.
From what I can tell from previous threads, most people say to check the fuse by the battery compartment. That fuse is not blown, and there still is nothing when trying to operate the jack. Are there any other fuse locations for the jack or for things to check before I bring it back to the dealer? If it is something easy to fix, I would rather not take it down to the dealer.
Thanks for any suggestions.
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04-26-2015, 08:34 PM
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#2
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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Check ground connection for corrosion/rust or might be loose. Sometimes the hot wire splice from jack to battery is done sloppy, so check that. If jack night light is working you have power to the jack. If motor does not operate, then it might be cooked.
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04-26-2015, 08:45 PM
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#3
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Member
Join Date: Feb 2014
Location: Victoria, British Columbia, Canada
Posts: 44
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This might be silly, but did you check the fuse? There is usually an inline fuse...
__________________
2013 Jayflight 25BHS Elite
TV: 2002 Chevrolet 1500HD Crew Cab 3.73 Gears
:Canada:
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04-26-2015, 09:25 PM
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#4
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Junior Member
Join Date: Feb 2014
Posts: 8
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Quote:
Originally Posted by THE MEEKER
Check ground connection for corrosion/rust or might be loose. Sometimes the hot wire splice from jack to battery is done sloppy, so check that. If jack night light is working you have power to the jack. If motor does not operate, then it might be cooked.
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The night light does operate, so, that is pointing towards the jack being fried? Guess I'll need to make that appointment.
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04-26-2015, 09:26 PM
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#5
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Junior Member
Join Date: Feb 2014
Posts: 8
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Quote:
Originally Posted by Elecchicken
This might be silly, but did you check the fuse? There is usually an inline fuse...
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Yes -- the inline fuse is fine. Thanks.
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04-27-2015, 05:38 AM
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#6
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Senior Member
Join Date: Sep 2014
Location: In a house
Posts: 1,000
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If you have a multi-meter or even a simple 12V test lamp, you can verify that there is 12V to the electric tongue jack itself. That rules out any issues with the battery's fuse, the inline fuse of the electric tongue jack itself, and puts the troubleshooting down to the tongue jack, or it's ground.
__________________
2005 Jayco GreyHawk Class C
2007 Ford F150
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04-27-2015, 06:05 AM
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#7
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,096
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Could be just the switch or a loose connection there.
__________________
 DISNEY LOVERS
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04-27-2015, 08:08 PM
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#8
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Senior Member
Join Date: Jun 2010
Location: Saskatoon Sask Canada
Posts: 10,726
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Since you have power to the light you have power BUT there is a breaker inside the body of some jacks that might be blown or U might have a faulty switch.
__________________
Seann
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 900watts of solar, Lithium batteries (400amp hour), 2000 watt (4000 surge) whole house inverter.
145days /2023 2022/151 2021[/COLOR]
93/2020,157/2019219/2018 206/2017,215/2016, 211/2015, 196/14, 247/13, 193/12
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04-27-2015, 10:04 PM
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#9
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Senior Member
Join Date: Dec 2013
Location: Langley
Posts: 516
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The original Jack on mine quit too, I had it replaced under warranty and they replaced it with a new 3500 lb one. Works much faster to raise and lower. Previous Jack fried the motor while I was setting up after arriving at site. Luckily I had my tool kit with me to operate manually.
__________________
2012 Jayco Jayfeather X213
2004 Dodge Ram 1500 Laramie Quad Cab 4x4
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04-28-2015, 11:19 AM
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#10
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Senior Member
Join Date: Jul 2014
Location: CANADA
Posts: 372
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Our was a joke as well. It was actually broken at the dealer but they just chalked up to the battery not being charged enough (trailer unplugged already and putting jack up for us to hitch up). The problem with ours was that the metal let was all rough and out of shape at the top so the fuse would blow when it was trying to pull up the leg all the way because it could not get it up.
We replaced 4 fuses while trying to figure out the issue. The dealer sent us a new jack, but only a 2500# model (smaller than what originally came with our trailer) and we had to pay the $40 shipping COD which they were supposed to refund us for and never did.
__________________
2015 Jayco X213
2014 Ford F-150 Platinum EcoBoost w/ MaxTow
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04-29-2015, 05:57 PM
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#11
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Junior Member
Join Date: Feb 2014
Posts: 8
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Have a service call scheduled in a couple of weeks. I can manage the manual raise/lower for the couple of trips I have planned until then. If it is fried, I'm still under warranty (hopefully I'll get an upgraded jack)
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04-29-2015, 06:07 PM
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#12
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Senior Member
Join Date: Oct 2014
Location: Sparwood, BC
Posts: 2,800
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I Installed a ground wire of the same size as the positive wire directly to the drive motor and connected directly to the battery. The power jack will be more trouble free. A bad ground will kill the motor quickly as the windings will heat up.
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2014 Ram 1500 CrewCab 4x4 5.7 Hemi 3.92 Rear and Air Lift 1000
2005 Jayco Jay Feather LGT - 29Y GVWR-7000 lbs.
Dexter Axle Lift 4-9/16" - installed with sub-frame.
Pro Series 1200 lbs. WDH with Double Sway Bar.
Champion 3100/2800 watt Inverter/Generator-Onboard Solar Power
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05-02-2015, 07:04 PM
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#13
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Member
Join Date: Nov 2011
Posts: 85
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Ours quit working last year, but it was just the switch. It is not waterproof, and corroded inside. Now I keep a bucket over the jack to keep it dry.
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04-05-2016, 07:15 PM
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#14
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Junior Member
Join Date: Apr 2016
Location: scotia
Posts: 3
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similar problem
so I just bought a brand new 2016 jayco jayflight 26Bh, already having an issue with the tongue jack... so my electric tongue jack worked properly until I raised it up all the way. now it will not operate off battery power just truck 7-pin port power. all other components operate off battery though. please help!
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04-05-2016, 07:22 PM
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#15
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Senior Member
Join Date: Sep 2013
Location: Rancho Mirage, CA
Posts: 713
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mwcramer93, you probably blew the 30 amp fuse as many have reported here on the forums. It happens when you extend the jack all the way up or down. I've been lucky and not had it happen to us yet, but I carry spare fuses for the time it does. Hope this helps you.
__________________
Diego the German Shepherd & Family
2021 Ford F-250 Crew Cab, 7.3 Gas-10 speed
2006 Toyota Sequoia-Sold
2015 Jayco Jay Flight 23MB Elite
Previous RV's, 1988 33-foot Barth Class A and 1994 Flagstaff Pop-Up
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04-05-2016, 07:27 PM
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#16
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Junior Member
Join Date: Apr 2016
Location: scotia
Posts: 3
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The 30 am fuse in the panel box? Or is it an inline fuse?
Thanks
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04-05-2016, 07:35 PM
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#17
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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It is an inline fuse. I keep extra fuses on hand as this is an issue with this electric tongue jack.
__________________
2015 Jayco Jayflight 27RLS
2012 Ford F-150
2001 Fleetwood Terry 28x
1996 Viking Pop-up
1979 Coleman 8 man cabin tent
1967 G.I Joe (hasbro) canvas pup tent
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04-05-2016, 07:37 PM
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#18
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Junior Member
Join Date: Apr 2016
Location: scotia
Posts: 3
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Thanks guys. I'll give it a shot tomorrow.
What's the easiest way to go about fixing this problem?
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04-05-2016, 09:11 PM
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#19
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Junior Member
Join Date: Mar 2016
Location: Moscow
Posts: 7
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I blew the in line fuse 3 times before I figured out that I was retracting the jack too much after hitching up. I now pay attention to the red line on the jack leg a little closer and have had no problems since.
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04-05-2016, 10:17 PM
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#20
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Senior Member
Join Date: Dec 2014
Location: FL
Posts: 11,281
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Quote:
Originally Posted by mwcramer93
Thanks guys. I'll give it a shot tomorrow.
What's the easiest way to go about fixing this problem?
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Quote:
Originally Posted by MtBiker
I blew the in line fuse 3 times before I figured out that I was retracting the jack too much after hitching up. I now pay attention to the red line on the jack leg a little closer and have had no problems since.
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By far the easiest way is to not extend the jack too far.... like MtBiker that's what I do. BUT, I do have several spare fuses 'just in case.' 
There are resettable 30 amp circuit breakers that could be installed to replace the fuse.
__________________
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SOLD:2015 Jay Flight 27RLS, GY Endurance (E), Days: 102 '15, 90 '16, 80 '17, 161 '18, 365+ '20
SOLD: 2006 Ford F350 PSD, 4WD, CC, LB, SRW, Camper pkg., 375,000mi
Full timing: Some will think you're crazy, some will be envious, just enjoy the freedom!
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