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Old 10-16-2015, 02:47 PM   #1
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Frig not cooling

My husband and I bought a new 2015 White Hawk 20 MRB.
Took it out for our first trip and couldn't get the refrigerator to cool on AC or on propane. Tried everything the tech suggested. It had a nice flame, produced condensation, but didn't cool. It is now in for servicing. Anyone else have this problem?
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Old 10-16-2015, 02:52 PM   #2
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How long you give it to cool down?


Did it ever smell bad?


Left on when the RV was not perfectly level?
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Old 10-16-2015, 05:46 PM   #3
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Quote:
Originally Posted by mike837go View Post
Did it ever smell bad?
What's your line of thought on that Mike? My Norcold smelled like ammonia once, soon after I got the TT in 2010. It worried me somewhat, but since then no smells, and has worked perfectly.
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Old 10-17-2015, 06:06 AM   #4
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Our Norcold worked great until it stopped working 4 months from being new. Never smelled any ammonia but the signs were there... yellowish green stain under the cooling unit. Had to get it replaced under warranty but it still prevented us from going out for about 10 days.
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Old 10-21-2015, 04:54 AM   #5
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It takes our fridge a good 2 hours to cool from start; reaching cold status at around 4 hours (plugging into AC at campsite). For this reason, we will start it on propane when we hook it up to the truck and start out for the campsite. This way, the fridge starts to cool while we are driving, so when we switch to AC at the site, our fridge has already begun to cool.
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Old 10-31-2015, 02:53 PM   #6
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I've had the same problem with my Norcold N302R. It gets cool but not cold. It almost seems the colder you set the dial the warmer it gets. The last time we used it, it was hot and humid. I know that can have an effect on the absorption type refrigerators. I was thinking of plugging in a small fan behind the fridge in the wall. Something that will move air through the cavity behind the fridge. Any thoughts?
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Old 10-31-2015, 07:49 PM   #7
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Do you a thermometer to check the actual temps in the fridge and freezer?
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Old 10-31-2015, 08:35 PM   #8
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For all issues mentioned above, we ditched ours and put a residential in. Fit the opening of the Norcold 8 cf. It always works, cools faster, cools better, frost free etc. I've had my share of the norcold / dometic fridges, and my share of problems, but never again. Can buy 3 of the residentials I have for the price of one norcold. Doesn't help the OP, but then again, if the fridge doesn't work.....
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Old 11-09-2015, 11:04 AM   #9
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No odor. We ran it over 12 hours with no change in temperature. Trailer was level. Just got it back from being serviced. They told us they had to replace the cooling unit, but then they weren't able to tell us exactly what they meant by "cooling unit." So we're not sure what they replaced. Working great now.
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Old 11-09-2015, 12:49 PM   #10
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Quote:
Originally Posted by Knee Deep View Post
No odor. We ran it over 12 hours with no change in temperature. Trailer was level. Just got it back from being serviced. They told us they had to replace the cooling unit, but then they weren't able to tell us exactly what they meant by "cooling unit." So we're not sure what they replaced. Working great now.
The 'cooling unit' is 100% of what 'makes the cold' inside the box.

The entire back of the refrigerator. All the plumbing and the insulating back wall.

You've still got 5 of the 6 sides of your box. The liner for the freezer and doors. You may have your old controller board. Everything else was replaced as a single unit.
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