My first read of your post led me to understand the hoses were radiator/heater hoses. 2nd read makes me think these are the HVAC air hoses. It does sound like a blend door isn’t operating. If you can access the door actuators, put the AC/heater thru it’s paces and verify which ones are working.
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Cheers,
T_

2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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