6 months at the dealer for something as routine as spring replacement is ridiculous.
6 days, maybe.
When we finally went out of warranty it was almost a relief- we will never have to go back to the dealership again unless we want to.
In our case, the springs were flattened on one side, like yours. It might be heavier on one side than the other, I don't know. I heard that the frame and axle warranties are longer than 2 years, so what the heck, I called Dexter. Then I filled out the online claim form and attached some pictures with captions. It didn't take long (a few weeks maybe?) and they sent me four new springs as a "good will gesture". They upgraded the springs from 4 leaf to 5 leaf. They would not pay for installation.
In the meantime, I bought the morryde thick shackle kit and Sumo Springs. I finally got finished installing them last week. (It doesn't really take that long, but I'm retired and was in no rush.) I haven't taken it out to test yet, but it is definitely sitting higher.
You have to find some way to keep the dealer from holding your trailer hostage while it's in warranty. They are stealing your camping time as your trailer depreciates.
Call and write everyone you can, Jayco, Lippert, Dexter, etc.until somebody listens.
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Ford F250 6.2 Gas, 4X4, Short Bed, Companion Hitch
2019 Jayco 28.5 RSTS, MorRyde orbital pinbox.
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