Welcome to the Forum from Western New York State!
There may be an obstruction in the ceiling ducting, perhaps a partial collapse. I found that some of the ceiling outlets had a collar that protruded too far up unto the ducting. Some I had to remove, and some I just cut down. The third thing that a lot of members have done, including myself, is sealing ant gap between the outlets and the upper ducting. Take the outlets off the ceiling, and see if there's a gap where the A/C is blowing into the "attic" area, between the ceiling panel, and the upper duct. You can seal that area with actual aluminum duct tape (not the common cloth type), and then replace the outlet in the ceiling.
Here's pictures of what I'm describing.
https://www.jaycoowners.com/forums/f...air-70798.html