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Old 03-17-2011, 02:28 PM   #1
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Equalizer Failure - Additional Precaution to Avoid Failure

May I preface this with saying we love our Equalizer brand equalizing hitch with it's 4-point sway control! When installed correctly and working correctly, we have no sway and our 1/2 ton truck's rear rides higher.

Last September we had a failure with our one year old Equalizer Hitch. The side brackets started to slip (1st pic below). Then turning at 5 mph into the campground... "pop"! The inside part of bracket broke forming an "L"(2nd pic below). Equalizer gladly sent us to a local dealer (we were traveling through Nebraska at the time) who replaced/installed the needed parts for free. We were good to go.

Talk about good timing, last week while we were driving down to dealer for warranty work, we heard that popping sound again! The brackets had slipped. We knew what was going to happen next. We made it to the dealer before the bracket failed

The fix (per Equalizer)!!! The dealer was instructed to drill a hole mid-way between the top and bottom of bracket and through the tongue. Then inserted a bolt. That bracket is going no-where now! Last pic shows the additional bolt.

(Additional holes you see toward front of tongue was from the Huskey hitch we originally had)

So if you have probs with your brackets "slipping", hope this info helps
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Email driver side hitch Equalizer.jpg   DSCF2937.jpg  
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Old 03-17-2011, 06:31 PM   #2
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Quote:
Originally Posted by healthi View Post
May I preface this with saying we love our Equalizer brand equalizing hitch with it's 4-point sway control! When installed correctly and working correctly, we have no sway and our 1/2 ton truck's rear rides higher.

Last September we had a failure with our one year old Equalizer Hitch. The side brackets started to slip (1st pic below). Then turning at 5 mph into the campground... "pop"! The inside part of bracket broke forming an "L"(2nd pic below). Equalizer gladly sent us to a local dealer (we were traveling through Nebraska at the time) who replaced/installed the needed parts for free. We were good to go.

Talk about good timing, last week while we were driving down to dealer for warranty work, we heard that popping sound again! The brackets had slipped. We knew what was going to happen next. We made it to the dealer before the bracket failed

The fix (per Equalizer)!!! The dealer was instructed to drill a hole mid-way between the top and bottom of bracket and through the tongue. Then inserted a bolt. That bracket is going no-where now! Last pic shows the additional bolt.

(Additional holes you see toward front of tongue was from the Huskey hitch we originally had)

So if you have probs with your brackets "slipping", hope this info helps
Mine slipped and broke the bracket with the set screw on day one bringing the Jayco home. Called dealer and he drove the 80 miles to look at what I was telling him and then got the pieces and brought them to my house and installed. That was the fix for me. Dealer told me that the company told him that I had the "B" hitch and they produced too much torque and snapped the set screw bracket.
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Old 03-17-2011, 06:45 PM   #3
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Thanks very much for the tip Healthi.
I will see about adding that second bolt from day one, which is scheduled for April 7.
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Old 03-17-2011, 07:29 PM   #4
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We'll be picking up our 242 in a couple of weeks and the dealer will be installing a new Equilizer hitch. Having read the above, I might print out the thread or bring the computer along and show them the posts and photos. From reading it seems a lot of the members have these hitches and I wonder how common this problem is?
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Old 03-18-2011, 10:06 AM   #5
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I'll stick with my Hensley Arrow....
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Old 03-18-2011, 04:28 PM   #6
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Don, I had something similar happen. The fix per equalizer was to drill it in as well. It works perfect.
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Old 03-19-2011, 10:20 AM   #7
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I have had my Equal-i-zer system for the past three years and have not had one single problem.
I have relatives who also have the same system and they have not had a single problem. I will say that one relative had their brackets welded to the tongue, but that was installed about 6 years ago.
Not sure if this is the reason, but their brackets are welded. My brackets are bolted.

I will be keeping an eye on this thread for any other issues or updates.
Thanks for the info Judy!!!
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Old 03-19-2011, 05:20 PM   #8
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One thing I noticed in the Equal-i-zer instructions, is they say you need to check the L-bracket bolts for proper torque tightness, before each time on the road. Keeping the L-brackets from slipping under load is the issue here. Certainly welding or adding a bolt which goes through the tonge will keep slippage to a minimum.
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Old 03-19-2011, 09:36 PM   #9
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Drilling is total elimination of any movement. Why was that not in the install instructions to began with?
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Old 03-20-2011, 12:04 PM   #10
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Quote:
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Drilling is total elimination of any movement. Why was that not in the install instructions to began with?
Good question.
My experience in manufacturing tells me, sometimes it comes down to an argument within the company between the marketing types and the engineering types. In this case, I would bet the marketing types like to push the fact it will mount with no holes drilled.
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