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Old 07-04-2020, 02:13 PM   #1
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Norcold fridge help

When I’m plugged into house power(20a), prepping for a trip, my norcold freezer gets cold, but not the fridge. I have to run it on gas until I get to a campsite then it will cool fine on 30a or 50a service. Is this normal or is my fridge messed up?
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Old 07-04-2020, 02:30 PM   #2
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How long are you letting it run? it takes mine, the 18 CFt model, half a day to get 'cool', pretty much 12 hours to get to normal temps.

Do you have a fan in the fridge? That really helps move air around the evaporator.
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Old 07-04-2020, 03:08 PM   #3
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Yeah, it does take some time to cool these things down. The fan in the fridge helps loads.
If your fridge has 2 electric heating elements one may have failed or if it has one it may not be working at full efficiency. In general tho, gas works better than electric.
You can find several diagnostic vids on YouTube that may help. Amazon for an interior fan.

IMHO there’s not much rocket science in these RV fridges and unless the refrigerant leaks out or the unit is seriously damaged they’re repairable.
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Old 07-04-2020, 05:42 PM   #4
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One thing I didn’t mention is that it’s brand new. Overnight will freeze bottles of water in the freezer but still not cool in the fridge.
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Old 07-05-2020, 04:03 PM   #5
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The thermistor may be bad. It’s pretty easy to check. Search YouTube for some how-to vids.
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Old 07-06-2020, 07:37 PM   #6
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Quote:
Originally Posted by RedHorse1 View Post
The thermistor may be bad. Itís pretty easy to check. Search YouTube for some how-to vids.
Iíll look at that. Thanks.
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Old 07-09-2020, 09:29 AM   #7
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I had the same problem and Norcold had to replace the cooling unit. My unit was 1 month old.
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Old 07-09-2020, 10:33 AM   #8
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I had the same problem and Norcold had to replace the cooling unit. My unit was 1 month old.
Saw another thread yesterday by someone else having the same problem.
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Old 07-09-2020, 10:35 AM   #9
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Between this, the faulty ac and a mysterious leak my unit will be going in for a service visit that will likely be longer than I’ve owned it so far. Not how I envisioned getting into the world of RV camping...
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Old 07-09-2020, 12:44 PM   #10
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I had to get the cooling unit on mine replaced - took a number of visits, etc. to get it warrantied.

Also, the units installed in a slide are almost universally installed incorrectly according to the product manual from Norcold. Dealing with those issues really improved the performance of our unit.
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