Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 04-27-2015, 09:51 AM   #11
Senior Member
 
TWP723's Avatar
 
Join Date: Mar 2015
Location: Abingdon
Posts: 3,603
What exactly shattered? The door?
__________________

__________________
2013 Jayco Eagle 328 RLTS
2013 Ford F350 6.7L 4x4 CCLB
W/Air Lift air bags (front & rear)
Equal-I-Zerô WDH
Me, Momma and Charles (RIP buddy)
And introducing Sofie!! ;)
TWP723 is offline   Reply With Quote
Old 04-27-2015, 09:52 AM   #12
Senior Member
 
Scoutr2's Avatar
 
Join Date: Mar 2015
Location: Bartonville
Posts: 509
I would almost bet that the panel was installed with a slight twist to it and the glass was flexed, putting some pressure on it. All it takes from there is a big bump. I'd ask them to check to make sure the new glass isn't installed the same way. Just my opinion.
__________________

__________________

Scoutr2 (Mike)
2015 Jay Flight 32RLDS Elite
2012 Chevy 2500HD Crew Cab LTZ (6.6L Duramax/Allison)
Equalizer Hitch (1200# bars)
Scoutr2 is offline   Reply With Quote
Old 04-27-2015, 02:08 PM   #13
Senior Member
 
Join Date: Aug 2014
Location: Texas Panhandle
Posts: 844
Quote:
Originally Posted by TWP723 View Post
What exactly shattered? The door?

It was the panel to the right of the shower door. The one that attaches to the outside wall of the trailer.

I spoke to the supervisor of maintenance at my dealer and he said "bring it in and we'll take a look and get it turned in for warranty" He seemed pretty hopeful that the warranty would cover it. I'll be taking it to the dealer one day in the next week or so. I'll update you on how that goes.
__________________
2016 Pinnacle 31RETS
2017 F350 Super Duty

Nights Camped in 2015: 62
Nights Camped in 2016: 74
RLS1955 is offline   Reply With Quote
Old 04-27-2015, 02:16 PM   #14
Senior Member
 
TWP723's Avatar
 
Join Date: Mar 2015
Location: Abingdon
Posts: 3,603
Wow! Never heard that happenening before. I've heard the glass doors popping and cracking but, never the side wall. Warranty should definately cover that.
__________________
2013 Jayco Eagle 328 RLTS
2013 Ford F350 6.7L 4x4 CCLB
W/Air Lift air bags (front & rear)
Equal-I-Zerô WDH
Me, Momma and Charles (RIP buddy)
And introducing Sofie!! ;)
TWP723 is offline   Reply With Quote
Old 05-04-2015, 05:12 PM   #15
Senior Member
 
Join Date: Aug 2014
Location: Texas Panhandle
Posts: 844
For those "breathlessly waiting" to hear what the dealer had to say, it was something akin to "I'll be dang, never seen anything like that before". At any rate they indicated that the parts would be on order ASAP and they would give me a call to bring it back in and have the shattered shower replaced. Haven't heard officially from the warranty folks yet, but the service manager said he couldn't imagine it being anything but warranty work. Lead time is 3 to 6 weeks but I still have the trailer and I can makeshift something that will be safe to use and still keep the water inside the shower. So far all is good. "Stuff" happens right?
__________________
2016 Pinnacle 31RETS
2017 F350 Super Duty

Nights Camped in 2015: 62
Nights Camped in 2016: 74
RLS1955 is offline   Reply With Quote
Old 05-04-2015, 07:19 PM   #16
Senior Member
 
Join Date: Oct 2014
Location: oneonta ny
Posts: 533
Maybe cut a piece a 1/8" paneling or doorskin or masonite and wrap it with a plastic sheet. Duct tape it on the outside.
rick danger is offline   Reply With Quote
Old 05-05-2015, 07:35 AM   #17
Senior Member
 
Seann45's Avatar
 
Join Date: Jun 2010
Location: Saskatoon Sask Canada
Posts: 9,701
Jayco is pretty darn good about warranty coverage.. I am sure you will be a happy camper again in no time..
__________________
Seann
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
175 days boondocking in 2017
215/2016, 211/2015, 196/14, 247/13, 193/12

Seann45 is offline   Reply With Quote
Old 05-05-2015, 07:36 AM   #18
Senior Member
 
Join Date: Aug 2014
Location: Texas Panhandle
Posts: 844
That's a good idea Rick, but I'll probably just tape a sheet of plastic inside the hole after I get the shattered piece out. Not as effective or as pretty, but it should only be for a few weeks and for me and the DW it'll be fine for a temporary fix.
__________________
2016 Pinnacle 31RETS
2017 F350 Super Duty

Nights Camped in 2015: 62
Nights Camped in 2016: 74
RLS1955 is offline   Reply With Quote
Old 11-18-2015, 06:34 PM   #19
Senior Member
 
Join Date: Aug 2014
Location: Texas Panhandle
Posts: 844
For those still wondering, the shower enclosure finally came in and has been installed. Jayco first denied warranty coverage because glass breakage is not covered. After trying multiple times to get them to change their mind my dealer gave me the name and number of the gentleman who was denying the warranty coverage. I called the gentleman at Jayco, pled my case and he said, "Ok, let me take this to my supervisor and see what he says". About 15 min later he called back to tell me his supervisor said "pay it" and he had already called the dealer to authorize the warranty work. So at least for me, this time, Jayco did the right thing and stepped up. This is the "Reader's Digest" version of this story, if anyone is interested I'll fill in the details. It's kind of funny .... now.
__________________
2016 Pinnacle 31RETS
2017 F350 Super Duty

Nights Camped in 2015: 62
Nights Camped in 2016: 74
RLS1955 is offline   Reply With Quote
Old 11-18-2015, 07:46 PM   #20
Senior Member
 
Jayson 197's Avatar
 
Join Date: Sep 2014
Location: Sacramento
Posts: 112
Thanks for the update! I've been really pleased so far with warranty authorizations from Jayco.
__________________

__________________
2015 Jay Flight 26RKS Elite
2007 Tundra DC 4wd
Jayson 197 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 02:38 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.