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Old 04-26-2015, 10:13 PM   #1
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Shower Enclosure Shattered

We arrived at our destination last Friday evening to find the wall side section of our shower enclosure shattered. There is no way anything could have "fallen" as we travel with the shower head on the shower floor, nothing on the outside was out of place. We are mystified.

The trailer is still under warranty, but I am doubtful about this being a "warranty" item.

Any suggestions for repair/replacement (and cause) would be welcome.
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Old 04-26-2015, 10:21 PM   #2
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Wow. That's a bummer.

It probably had a hairline crack to begin with an the vibration did the rest.
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Old 04-26-2015, 10:45 PM   #3
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That sucks.....I would try warranty, seems like it was defective.
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Old 04-26-2015, 10:56 PM   #4
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Quote:
Originally Posted by sask934 View Post
That sucks.....I would try warranty, seems like it was defective.
X2

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Old 04-27-2015, 06:49 AM   #5
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I would definitely go for the warranty first. If that doesn't work any company that makes/installs shower enclosures or glass repair company should be able to get you the glass cut to fit.
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Old 04-27-2015, 08:12 AM   #6
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I'd say it's a warranty issue.
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Old 04-27-2015, 08:41 AM   #7
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Thanks guys I'll definitely take it up with the dealer to see what they have to say about warranty. I'll keep you posted ....
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Old 04-27-2015, 08:51 AM   #8
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I'd also suggest a warranty claim. As Jmoo says, maybe a small crack or perhaps it was installed with the panel stressed and the vibration caused it to shatter.
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Old 04-27-2015, 09:20 AM   #9
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I'd say this should be covered by warranty. It should be obvious that you didn't damage it or were abusive in any way. These are supposed to be built to handle the trailer towing experience. If your dealer doesn't help, I'd contact Jayco directly. But give your dealer a chance to help. They may surprise you and say it is fully covered. The worst part, though, is the camping season is just beginning and it may take awhile to get this corrected.
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Old 04-27-2015, 09:41 AM   #10
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I agree Scoutr2 the timing is really not good. Besides not wanting to be without it I don't want it sitting around outside with thunderstorms roaming the country almost daily this time of year. I'd much rather it be at the house under it's protective enclosure in case of a hail storm. I'll take it in and let them keep it for a day or two, then schedule the repairs and take it home in the meantime. Once the dirt settles on whether it's going to be a warranty repair or not I can remove the rest of the glass and hang a piece of plastic or something in order to use it if needed in the meantime. Where there's a will there's a way ....
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