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Old 06-20-2021, 03:09 PM   #1
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tankless water heater - gswh-1m girard

Please help!
We are traveling and cannot find anyone to look at our gas heater. We have no hot water for showers. We have did all troubleshooting imaginable. It won't ignite. There is no reset button as some describe. Explain how the igniter works or how to set the igniter. We have the GSWH-1m by Girard. THANKS!!!!!
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Old 06-20-2021, 04:03 PM   #2
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Remove the outside door and look at the little flag in the round exhaust hole. This assembly of flag and white switch is called the sail switch. At rest, the flag shaft should be touching the heater sheet metal with a gap closest to the observer. There should be a small button protruding from the switch that springs the sail back to its resting position. Carefully, flick the switch with finger or small tool and observe if the small switch button goes in and out. The fan needs to start before ignition, and this stuck switch is the most common failing. Next, high in the area behind the front sheet metal with the red light, is a plug connection with 5 wires. Reach in and press down to insure the plug is fully seated. Bumpy, crappy roads can jar this loose enough to prevent ignition.
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Old 06-20-2021, 06:25 PM   #3
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"There is no reset button as some describe. Explain how the igniter works or how to set the igniter. We have the GSWH-1m by Girard"


Yes there should be. I have the same water heater.
It's just a black dot that you can press slightly.



If you hear the fan running, but the air coming from the exhaust is cool, then hit the reset button. See my pictures in this thread:


https://www.jaycoowners.com/forums/f...elp-87934.html
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Old 06-20-2021, 08:49 PM   #4
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Quote:
Originally Posted by Phousden View Post
Please help!
We are traveling and cannot find anyone to look at our gas heater. We have no hot water for showers. We have did all troubleshooting imaginable. It won't ignite. There is no reset button as some describe. Explain how the igniter works or how to set the igniter. We have the GSWH-1m by Girard. THANKS!!!!!
Any diagnostic fault indication on the user panel?
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Old 06-20-2021, 09:25 PM   #5
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Reset button on Girad GSWH-1M

Quote:
Originally Posted by pconroy View Post
"There is no reset button as some describe. Explain how the igniter works or how to set the igniter. We have the GSWH-1m by Girard"


Yes there should be. I have the same water heater.
It's just a black dot that you can press slightly.



If you hear the fan running, but the air coming from the exhaust is cool, then hit the reset button. See my pictures in this thread:


https://www.jaycoowners.com/forums/f...elp-87934.html
I looked at the photos and I see what you're talking about, but there is no black dot. I have tried to attach a photo.

Thanks! (and please help!)
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20210620_204330.jpg  
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Old 06-20-2021, 09:29 PM   #6
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Originally Posted by madmaxmutt View Post
Any diagnostic fault indication on the user panel?
The light for any diagnostic fault indication went out .
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Old 06-21-2021, 09:51 AM   #7
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Originally Posted by Phousden View Post
I looked at the photos and I see what you're talking about, but there is no black dot. I have tried to attach a photo.

Thanks! (and please help!)


Well nutz... Sorry. Weird that they did some sort of a parts change on yours. In this case, I'd be willing to try just about anything. I assume you've powered it off/on. Pull a wire and reattach? Smack something?


Did you call Girard?
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