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Definitely not a normal wear pattern, the deep grooves suggest that the spring bar tail isn't resting properly over the cam's radius surface, and/or the A-frame mounting bracket is coming loose. Is there signs of wear on the inside surface of the chain bracket that attaches to the cam? Do you know the weight rating of your Reese WDH?
A side view pic of the entire WDH would be helpful.
What you can do is remove the cam arm from each side....., then reinstall the left side cam arm to the right side, and right side cam arm on the left side. This will place the undamaged bottom side of the cam surface up.
Also, the 32BHDS can produce a heavy loaded tongue weight and applying a small amount of Vaseline over the cam surface to a properly sized/adjusted WDH will minimize wear.
I would go through a complete re-adjustment per the Reese installation instructions once you relocate the cam arms.
My Reese Dual Cam WDH (same as yours) is over 12 years old and shows very little signs of wear. My prior Eagle had a loaded tongue weight of 1,300lbs, and my present Jay Flight is approx. 1,100lbs.
Bob
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2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)