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Old 08-15-2014, 09:47 AM   #1
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19h is being serviced and I'm worried!!

So I took my 19h to be serviced under warranty. The laminate in my bathroom sink and the laminate on my kitchen counter is starting to lift. Much worse in the bathroom as the pic indicates. The service guy says that Jayco is shipping new counters to the dealership and when they arrive, they will install themselves. My question is can they replicate the same work in installing the counters that Jayco can?

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Old 08-15-2014, 09:53 AM   #2
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I wouldn't sweat it
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Old 08-15-2014, 09:58 AM   #3
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As long as they are installing the same product it should not be an issue.
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Old 08-15-2014, 11:05 AM   #4
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Quote:
Originally Posted by clossan1 View Post
So I took my 19h to be serviced under warranty. The laminate in my bathroom sink and the laminate on my kitchen counter is starting to lift. Much worse in the bathroom as the pic indicates. The service guy says that Jayco is shipping new counters to the dealership and when they arrive, they will install themselves. My question is can they replicate the same work in installing the counters that Jayco can?

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What was the cause? A water leak somewhere?
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Old 08-15-2014, 11:13 AM   #5
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Chances are that the techs at your dealers service department have a slightly higher IQ than the knuckleheads that built your trailer in the first place.
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Old 08-15-2014, 11:39 AM   #6
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Looking at the counters on my new 2015 White Hawk, I can see a potential problem. In places, there is a gap where the edge trim is not flush with the counter top. If water gets in there then it can soak into the pressed wood and delaminate just like yours. My counters look to be identical to yours except for the color. Perhaps I should run a thin bead of clear RTV at that joint. It looks like Jayco did not properly glue the edge trim.
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Old 08-15-2014, 02:50 PM   #7
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Chances are that the techs at your dealers service department have a slightly higher IQ than the knuckleheads that built your trailer in the first place.
I wouldn't count on it!!! When I bought mine(used ) it took 3 visits back to the dealer before I took it home. It wasn't hard stuff that needed to be done and they had my list and it was only 6 things. The last visit(the 3rd try) was to just replace the screw for the hot water gas/air flow adjustment to the burner. The fact that they said they inspected and tested the water heater makes me more than a little suspicious.
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Old 08-15-2014, 03:19 PM   #8
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Looking at the counters on my new 2015 White Hawk, I can see a potential problem. In places, there is a gap where the edge trim is not flush with the counter top. If water gets in there then it can soak into the pressed wood and delaminate just like yours. My counters look to be identical to yours except for the color. Perhaps I should run a thin bead of clear RTV at that joint. It looks like Jayco did not properly glue the edge trim.
Right on. As soon as I seen anything close to looking like a gap I put clear silicon where the molding joined and there where a few places. The moisture will just swell that press board in no time if you don't.
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Old 08-15-2014, 05:25 PM   #9
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The laminate used in TT countertops is made by a company in Brazil and distributed by a company in New Jersey called decotonesurfaces. They sell it to a manufacturer called Patrick Industries who manufacture almost all of the countertops and laminated wood for the RV industry. I found this out while matching the laminate of my countertop so I could build an extension. The actual laminate material is about half that thickness of the better brands such as Wilson Art, Formica, and Armstrong. All in all, it's poor quality and very hard to work with. You just look at the stuff and it tries to start splitting.


The countertop material and edge trim is manufactured by the same outfit. The Edge trim is really cheezy. It has a ridge that is press fitted(and possibly glued) in a groove that is cut in the pressed board material. That material is also very poor quality. We scream about poor quality and then cry when we have to pay for the good stuff.. We can't have it both ways.

As long as the stuff is being repaired under warranty, go for it, but when that runs out, I would not spend any money trying to repair the stuff. I would either build my own countertops and do the laminating myself, or have a good cabinet shop do it for you. The cost is going to be relatively the same and you will have a much nicer result.
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Old 08-15-2014, 05:25 PM   #10
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I just ran a small bead around the entire periphery of both the bathroom and kitchen counters and ran my finger along it to squeeze it in to any gaps. Even if there is no gap water could seep between the counter and the edge. The edge of mine sticks up just a few thousands of an inch above the counter, so any water will sit there and seep in. I now have a fine bead of clear silicone in there.
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