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Old 10-03-2011, 09:29 AM   #1
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Unhappy 2011 17Z bed dropdown warping

I have a 2011 17Z and I have found the rear bed drop down is warped and leaks when in the up position. Has anyone else had this issue and what did you do about it. I know it is covered by the warranty but will they try and fix it or just replace the door?
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Old 10-03-2011, 08:57 PM   #2
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I haven't noticed and leaks, had mine for only a few months though.
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Old 10-03-2011, 11:11 PM   #3
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I would insist on a replacement door.
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Old 10-04-2011, 12:13 PM   #4
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Had ours 2 years

We've had our 17 for 2 years and have never had a water or warping problem and have towed through some pretty heavy storms.

Sounds to me like you had a bad seal and now a warped tip out. I agree, contact Jayco, it sounds like a manufacturing issue.

Good luck,

Warren
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Old 11-10-2011, 03:23 PM   #5
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Dropped off the trailer yesterday and they said they will get to it tomorrow and so we will see if they will replace the door without a fight. We will wait and see.
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Old 11-15-2011, 09:09 AM   #6
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I just heard from the dealer on this and Jayco is replacing the door. They say it should be shipped in 4-6 weeks. I hope it gets here before the snow falls as the place I want to store the trailer will be hard to get to once the snow falls.
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Old 11-27-2011, 10:50 AM   #7
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Glad to hear that you're getting it replaced with no arguement. Do you have a picture of the damage?
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Old 11-29-2011, 09:46 AM   #8
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I thought about it but there was not much to see. When looking at the door it just looked like the edges are in place but the center was out about a half to 1 inch. Just enough to leak water when it rains when in the locked position. They did not even tell me it was put on order until I called about a week after I dropped it off to see what they were doing about it.
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Old 11-30-2011, 07:14 PM   #9
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Please provide some follow-up information ...

... if you can. Particularly, what was wrong with the original panel, or what caused it to warp? As hybrid owners, that's a concern for all of us.

I'm curious to know if it was defective material, assembly, or something else. You might never know for sure, but if you find out I would appreciate knowing.

OnTheGo
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Old 12-01-2011, 04:01 PM   #10
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I picked up my trailer today and they had no idea why it warped and this is the first time they had seen this happen. I go to Hilltop trailers in MN and they fixed everything I listed plus they fixed the drape that divides the rear bed from the rest of the trailer that had been pulled off I did not even mention. I was very impressed!! Thanks HILLTOP and Jayco.
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Old 12-02-2011, 01:30 PM   #11
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Hilltop has been great to work with. Bought my 2010 17Z there with no regrets. I made a small list of warranty items for them to fix before the 2 yr warranty expired and they took care of everything in a day. I have them do my axle bearing maintenance too.
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Old 12-02-2011, 01:46 PM   #12
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where in mn are you from? I am in the Mound area.
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Old 12-02-2011, 06:13 PM   #13
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Thanks for the follow-up. I'm glad you're happy with the repairs, and that it's not a common problem.
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Old 12-20-2011, 04:23 PM   #14
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I had the same problem with the frot on my 17 c picked it up last night havent had a chance to open it up and check it out yet. My dealer says they had a problem with the manufraturer of the door and has since changed vendors.
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