When ours was new, it was stiff, and hard to handle, and got stuck a few times. A couple things to try, try putting it back in and out of the hole. May try giving a twist while moving it. I spayed a rag at one point with a little silicone and wiped it on the cord.
I almost got to the point of the worst case senerio, remove the horizontal board that goes under the rear bunk matress. It requires a #2 square drive screw driver bit. The white bug skirt will be removed at the same time.
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