Is it a soft spot or a bump in the floor?
I did some investigation with the soft spot at the door of my '11 19H and discovered it was actually the attachment for the step that was causing a bump under the vinyl. It felt like the floor was sagging, but it's not really. Use a magnet to prove it to yourself if this is a possibility.
I also had the unit pressure tested to ensure there are no leaks in the area.
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2011 Jayco X19H (purchased 2015)
2008 Jayco 1007 PUP (purchased new, traded for the X19)
2018 Nissan Titan Midnight Ed.
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