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Old 07-10-2020, 06:42 PM   #1
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Furrion stereo

Hi there

I have a new to me 2018 Jay Feather X19H.

This is my second weekend camping with it, and Iíve had the same problem both times.

When itís parked in my driveway, plugged in, my stereo works. When I tow it to a campsite, I have no power to the face of the stereo and my speakers ďpopĒ every second.. in order to stop the ďpoppingĒ Iíve had to lightly tap on the stereo face.. I took my side panel off to get behind it and everything appears tight and connected..

Any idea what it could be?! Iím completely out of ideas..

Thanks!
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Old 07-11-2020, 02:55 PM   #2
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You don't say if you are plugging back in at the destination. If you are, it should make no difference and the stereo should work.
If you are trying to run it off 12V specifically, then it is possible that your battery is low and not supplying enough power to power up the head unit. You could try turning it on while the trailer is still attached to the TV with the engine running. The additional current from the TV might be enough to power it up.
When you disconnect from AC at home, does it stay powered up or does it die immediately/quickly. Same probable cause, not enough power in the house battery.
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Old 07-11-2020, 04:08 PM   #3
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Yes I am connected to a 30amp service at the camp site and have no power to the unit..
I haven’t checked if it worked while connected to my truck.. never really needed it, I will check when we leave the site..
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Old 07-12-2020, 10:06 AM   #4
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Quote:
Originally Posted by MitchX19H View Post
Yes I am connected to a 30amp service at the camp site and have no power to the unit..
I havenít checked if it worked while connected to my truck.. never really needed it, I will check when we leave the site..
That would make me think there is a short in the power supply to the head unit, or a short connection inside the head unit. Shaking down the road is probably causing the intermittent nature. With the popping of the speakers, it would make me lean to a short internal to the head unit. The capacitors in the amplifier are possibly charging a bit and then collapsing when the power fails. Really, all just conjecture though.

If you have a DVM, you can check to see if 12V is present on the power lead at the back of the unit when it won't power up. That would probably isolate if the problem is internal or in the external wiring.

How long ago did you buy the HTT? 2018 might still be under warranty, or just out. Even if it is out, you might get a goodwill if you claim it started in the warranty period.
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2008 Jayco 1007 PUP (purchased new, traded for the X19)
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Old 07-12-2020, 09:01 PM   #5
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Quote:
Originally Posted by bankr63 View Post
That would make me think there is a short in the power supply to the head unit, or a short connection inside the head unit. Shaking down the road is probably causing the intermittent nature. With the popping of the speakers, it would make me lean to a short internal to the head unit. The capacitors in the amplifier are possibly charging a bit and then collapsing when the power fails. Really, all just conjecture though.

If you have a DVM, you can check to see if 12V is present on the power lead at the back of the unit when it won't power up. That would probably isolate if the problem is internal or in the external wiring.

How long ago did you buy the HTT? 2018 might still be under warranty, or just out. Even if it is out, you might get a goodwill if you claim it started in the warranty period.
Is it possible the 30AMP shore power is running low voltage?
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Old 07-13-2020, 02:33 AM   #6
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No, it just so happened that on Sunday before leaving the site, the stereo magically started to work again.. which is leaving me scratching my head...
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Old 07-21-2020, 11:05 AM   #7
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I would first check to make sure you're getting at lest 12v at the head unit while on battery. If you are and the head unit is still having the issue its probably the head unit.

If not it could be that the battery is bad, it may be enough to power the lights but once you turn on the stereo the v's drop and you run into weird problems. If this was the case, plugging it into shore power would make this disappear as the shore power would be supplying your 12v system.

Ive had to have my Furrion stereo and speakers replaced under warranty. From talking to the dealership it sounds like a common occurrence for furrion.
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