If the bolts stick straight down, they are most likely carriage type bolts that were installed before the floor covering was put down. The head of your bolt may have pulled through the plywood flooring. Worst case, there may be some rotten wood in that area. A fix will depend on what caused your problem. Maybe someone with a similar experience to yours will pop in with a better idea. Good luck.
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Think you're too old to cry or swear out loud...walk into your hitch in the dark.
2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
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