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Old 06-22-2015, 02:35 PM   #1
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Poor quality or expected

We've only been out twice with our x17z but I started to notice small little things starting to come lose. Like some screws underneath the table/bench area, the "baseboard" that runs vertical on the side of the doors. Cabinet door seems a little bent....... nothing major. Just curious if this is to be expected?
I would think that some of these things start moving/bending when towing the camper and going over bumps etc.
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Old 06-22-2015, 02:39 PM   #2
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Is this a new unit?
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Old 06-22-2015, 02:40 PM   #3
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Yes brand new 2015
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Old 06-22-2015, 02:42 PM   #4
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We've had 2 new Jayco hybrids ('03 and '13). Fit and finish is not a strong point of "Amish" craftsmanship. Loose screws, misaligned doors, etc seem to be normal on new units. None of it was enough to make me take it them in for warranty work. Realign a door latch, replace a couple of screws, annoying but no big deal.

Jayco makes a solid product though. Overall construction is excellent. We had our '93 pop-up for 10 years, and our '03 Kiwi 17a for 10. Both were in excellent condition when we replaced them. We expect to keep our X20E for at least 10 years.
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Old 06-22-2015, 02:45 PM   #5
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Bending of the frame usually happens, in my experience, when we try to level the trailer using the stabilizers.


85-90% of the weight of the trailer is through the springs and into the tires. No bending on the road unless you hit some REALLY BIG bumps, to the point where you are lifted from your seats.


We learned the hard way that we have to level the trailer left-to right by putting bocks under the low side tires. Then front-to-back using the tongue jack. Once leveled, deploy the stabilizers just to keep the camper feeling solid when walking around inside.
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Old 06-22-2015, 02:45 PM   #6
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These sound like minor things. The more you use it, the more you'll probablly find. During my maiden voyage, I found the lamiation strip under the dinnette wasn't glued and it popped off everytime I accessed the storage under the dinette. Same with moulding over the bathroom door. Unless it's something major, I plan to fix these little things as I go.
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Old 06-22-2015, 02:49 PM   #7
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I would assume screws and such can eventually back out over time. I wouldn't think, however, it would happen with a new unit. Wouldn't these items be found during final (assembly) inspection? I would question my dealer about it if it were me. Just my thoughts...
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Old 06-22-2015, 02:50 PM   #8
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Thanks guys. That's what I thought.
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Old 06-22-2015, 04:05 PM   #9
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Typical I think. I found a few loose screws in our new unit as well. Lots of wire bits and sawdust too. Not cleaned very well after assembled.

A couple hinge or latch screws have loosened over time but the hassle of a few minor repairs is much less to me than taking it back to the dealer for warranty work.

Enjoy it!
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Old 06-22-2015, 04:13 PM   #10
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Wire bits and saw dust! Yes. A lot of that in the "hidden" places like under removable panels and in the backs of cabinets.
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