Considering it was your first time using, I suspect that you may have fallen into an issue that just about all hybrid owners experience at least once. You have to be very careful when closing up the bunk to ensure that none of the tenting gets caught in the door seal. If you don't watch carefully, it will happen regularly. If this happens the seals will leak, and the water will end up inside of the canvas envelope as you experienced. That is (IMO) the most common cause.
The seals will also dry out over time if not maintained. Take a look and make sure the seals are still supple, and if not, treat them with a product that restores vinyl/rubber or replace them.
Also, check to ensure that your door is closing firmly. If you have the cargo bar type latches on yours (I think '14 is around the time Jayco moved away from these to the plastic latches?), there is a rubber pad on each bar that applies pressure to the door. If they are damaged or missing, the door will be loose and will leak. Give the door itself a good tug at the top with the latches engaged; it should not move at all.
You can try to fix the vinyl, but do know that replacements can be purchased from CanvasReplacements.com or BearCreekCanvas.com for about $450 IIRC. It might be easier to just pop on a new one.
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2011 Jayco X19H (purchased 2015)
2008 Jayco 1007 PUP (purchased new, traded for the X19)
2018 Nissan Titan Midnight Ed.
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