Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 04-17-2014, 02:39 PM   #61
Junior Member
 
yrralrellim's Avatar
 
Join Date: Feb 2013
Posts: 19
My Skylark is definitely affected. In mid March, just as soon as I received the recall notice I attempted to call Fastec\WESCO at the number listed on the recall letter (800-837-2505) with no success. I also attempted to register on their website; again no success. Finally I successfully registered for replacement parts on 03/30/14 -- haven't heard anything yet and it is now past mid-April.
__________________

yrralrellim is offline   Reply With Quote
Old 05-01-2014, 07:33 PM   #62
Junior Member
 
yrralrellim's Avatar
 
Join Date: Feb 2013
Posts: 19
Still no receipt of new hardware from Fastec\WESCO ...... any others with same problem? Me thinks maybe Jayco needs to step in. I am certainly not pleased with the handling of this recall.
__________________

yrralrellim is offline   Reply With Quote
Old 05-10-2014, 02:29 PM   #63
Junior Member
 
Join Date: May 2013
Location: British Columbia, Canada
Posts: 21
Well now we're really in a pickle. Back door lock was jammed before we knew of the recall. Got the recall notice and I applied through the website immediately - the auto reply from Fastec is dated March 3rd. I've have sent follow up emails which have gone unanswered. I called and left messages and no response to those either. We haven't had any trouble with the front door lock. But our luck has run out.

We had a friend offer to tow and park the trailer today (seasonal campsite - two hour drive - we had to work this weekend and so we jumped at the offer to get the trailer in our spot! His trailer was already parked. Campers are amazing people, eh?!)

Just had a text message from him...now the front lock is jammed too and the key is actually stuck in it. I called the dealer for some advice and the service guy told me they've drilled a lock but that we could try to get in through the back hatch under the bottom bunk. Hope our skinny, tall 13 year old is up for that. At least if he can fit in there he can take the latch assembly off to get at the lock and we won't have to drill and (possibly) damage the door.

To be continued...
__________________
Cam & Gerry
2007 F150
Current: 2016 Jay Feather 23RLSW

2013 Jay Feather Ultra Lite 23M
2007 Jay Feather EXP 19 H
camillak is offline   Reply With Quote
Old 05-10-2014, 02:34 PM   #64
Junior Member
 
Join Date: May 2013
Location: British Columbia, Canada
Posts: 21
Quote:
Originally Posted by yrralrellim View Post
Still no receipt of new hardware from Fastec\WESCO ...... any others with same problem? Me thinks maybe Jayco needs to step in. I am certainly not pleased with the handling of this recall.
From the Fastec website:
If after having attempted to take advantage of this recall you believe you have not been able to have your lock cylinders remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave.,
S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.


I am submitting my complaint today.
__________________
Cam & Gerry
2007 F150
Current: 2016 Jay Feather 23RLSW

2013 Jay Feather Ultra Lite 23M
2007 Jay Feather EXP 19 H
camillak is offline   Reply With Quote
Old 05-10-2014, 05:22 PM   #65
Junior Member
 
Join Date: Apr 2012
Location: Little Rock, Arkansas
Posts: 21
I signed up to get a replacement lock too. Haven't received it yet. That was several months ago. Anybody know what is going on?
rbarker46 is offline   Reply With Quote
Old 05-20-2014, 08:01 PM   #66
Junior Member
 
Join Date: Oct 2013
Posts: 7
Same here, lock on my 08 26bh on the fritz! Called and placed order for the new lock back in early march! They said 6-8 weeks, so hoping this month should get it!
Col3lux is offline   Reply With Quote
Old 05-23-2014, 10:53 PM   #67
Junior Member
 
Join Date: May 2013
Location: British Columbia, Canada
Posts: 21
Update...I received an email from Fastec yesterday!
We are currently working on February the 18th orders for the recall. Due to the volume of orders we have fallen behind on getting orders out. Thank you for your patience with us during this time.

And in other news, my husband was able to solve the friend-got-the-key-stuck-in-the-lock ordeal. It's a long story and I'll spare you the details. Let's just say "use the right key" and "back off on the torque."
__________________
Cam & Gerry
2007 F150
Current: 2016 Jay Feather 23RLSW

2013 Jay Feather Ultra Lite 23M
2007 Jay Feather EXP 19 H
camillak is offline   Reply With Quote
Old 05-26-2014, 08:22 AM   #68
Senior Member
 
Join Date: May 2014
Location: Kamloops
Posts: 333
I also received the recall notice in the mail,
I had to change the locks any way. got broken into.
annie oakly is offline   Reply With Quote
Old 06-02-2014, 07:01 PM   #69
Senior Member
 
bed685's Avatar
 
Join Date: Feb 2012
Location: St. Louis, MO
Posts: 151
I just got my replacement kit today! I submitted my request in March. I am leaving for Branson, Missouri this weekend so hopefully I can get it done before I go.
__________________
2007 Jayfeather 29X
2000 Ford Excursion V10
bed685 is offline   Reply With Quote
Old 06-03-2014, 06:53 AM   #70
Senior Member
 
bed685's Avatar
 
Join Date: Feb 2012
Location: St. Louis, MO
Posts: 151
Quote:
Originally Posted by bed685 View Post
I just got my replacement kit today! I submitted my request in March. I am leaving for Branson, Missouri this weekend so hopefully I can get it done before I go.
I got the locks installed this morning. It was very easy. It kinda makes me wonder how secure the locks are when you can remove the lock assemblies so easily.
__________________

__________________
2007 Jayfeather 29X
2000 Ford Excursion V10
bed685 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 12:52 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.