Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 07-12-2013, 05:52 PM   #41
Senior Member
 
Join Date: Feb 2013
Location: Maine
Posts: 174
Send a message via Yahoo to mwebber78
Jayco and RVDirect wanted me to get a quote, send quote, wait for approval blah blah blah. Remembered this thread, called Dometic, within two hours a local mobile tech called, all pre-paid and appointment made. Great customer service thus far the tech stated about 30 minutes to perform repair..... Not sure why Jayco calls their lousy service a warranty?
__________________

__________________
Webber Family :campfire:
DW & 2 DD's
2013 Jayco Eagle 334RBTS
mwebber78 is offline   Reply With Quote
Old 07-25-2013, 06:36 PM   #42
Senior Member
 
Join Date: Feb 2013
Location: Maine
Posts: 174
Send a message via Yahoo to mwebber78
Wanted to update, RV mobile repair came out Monday and replaced per recall. The job took under an hour to complete. On the positive side the awning motor use to sound like it would nearly stall half way in; new motor sounds perfect in and out, not sure if its just a coincidence but its noticeably quicker.
__________________

__________________
Webber Family :campfire:
DW & 2 DD's
2013 Jayco Eagle 334RBTS
mwebber78 is offline   Reply With Quote
Old 07-25-2013, 09:33 PM   #43
Senior Member
 
Join Date: May 2012
Location: Boston
Posts: 664
Quote:
Originally Posted by Nighthawk 96 View Post
For those who have to get on the road before the fix, you can pull the 15 amp fuse for the awing circuit. On the White Hawk 27DSRL it is the 2nd from the bottom in the power center.
Just an FYI.... You may be able to pull the fuse, but from what i was told... The problem is with a pin internally in the motor that was not put in properly and while driving on the road the pin could rattle out and cause the awning to unroll. The fuse being pulled would not stop this action. But you could use a heavy duty zip tie and zip tie the arms to the bracket attached to the trailer to keep it from unrolling. Sorry, i would have mentioned this earlier but just noticed. I hope most everyone has their new motors by now. On another note, my new motor sounds seems like it at times struggles bringing the awning in and out. I need to call them back regarding this but just haven't had the time.
__________________

__________________

2013 White Hawk 28 DSBH
2011 Jay Feather X23J (traded-in)
2011 Ford F-150 XLT w/towing package
RoadMaster Active Suspension
Reese Trunnion Bar WDH w/Dual Cam sway control
jdorant is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 08:31 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.