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Old 05-08-2013, 02:07 PM   #1
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Electric awning recall

@rvtravel: Big recall of RV awnings. Feds say "Don't use your RV until it's fixed." http://bit.ly/18u3Nd7
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Old 05-08-2013, 02:23 PM   #2
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Yikes, this is a big issue, potentially affecting up to 27,000 RVs with Dometic powered awnings. The recommendation is to NOT drive your RV until you know whether you have one of the suspect awnings. I'm guessing I'll be looking how to zip-tie the awning on our trailer closed for our planned trip next week. Drat.
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Old 05-08-2013, 03:05 PM   #3
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I just got the awning model # and serial #, (located inside the front support rail, you need to extend the awning and get a short ladder) and called the Dometic 800 recall # (888.447.0003). Got right through, and the customer service rep first set up my account, which needed the VIN for the trailer. Next she took the model # and serial #, ran a check and determined that our awning was in fact one impacted by the recall. She said they would phone me tomorrow with a list of authorized repair persons in our area, and have me select one of them to come to our location to make the fix. Hopefully, we can get this done before our planned outing on May 17.
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Old 05-08-2013, 07:36 PM   #4
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Re: Electric awning recall

Good luck. Hope you get it fixed quickly.
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Old 05-08-2013, 09:52 PM   #5
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Am kinda glad now that I have a Carefree of Colorado awning. Good luck and ultra-quick service to those who have recalled Dometic awnings.
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Old 05-09-2013, 10:24 AM   #6
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I just called and mine is affected too. Lady said they will send someone out to fix it as they don't want it moved. I hope someone comes soon as were are to go out on our first trip next weekend. Keeping my fingers crossed.
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Old 05-09-2013, 04:21 PM   #7
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Looks like it's the Weather Pro models...the ones that tuck on their own after sensing high wind or heavy rain.

http://www.rvbusiness.com/2013/05/nh...list-in-april/

Certain other powered awnings also affected.
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Old 05-09-2013, 05:25 PM   #8
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According to the letter Jayco sent the NHSTA on 4/30/13 the affected trailers are the ones with a Dometic model 9100 power awning installed.
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Old 05-09-2013, 07:59 PM   #9
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Quote:
Originally Posted by mikmurphy View Post
I just got the awning model # and serial #, (located inside the front support rail, you need to extend the awning and get a short ladder) and called the Dometic 800 recall # (888.447.0003). Got right through, and the customer service rep first set up my account, which needed the VIN for the trailer. Next she took the model # and serial #, ran a check and determined that our awning was in fact one impacted by the recall. She said they would phone me tomorrow with a list of authorized repair persons in our area, and have me select one of them to come to our location to make the fix. Hopefully, we can get this done before our planned outing on May 17.
Mike, Just curious... when did you take delivery on your trailer. Ours was built in march. took delivery end of March. I'm hoping ours is not included but thats probably not going to be the case. I can't call to find out until later next week when I will be at the TT again.
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Old 05-09-2013, 08:41 PM   #10
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Jdorant, I picked the trailer up in Middlbury, IN at Indiana RV Connection on April 3. The build sheet that came with all the paperwork shows the trailer was built Feb. 28. The date on the awning sticker showed Feb. 15, two days after the "problems" started. I did NOT hear from Dometic today regarding repair; and will hope to hear from them tomorrow. Should we not, I'm working on a way to secure the awning to the trailer so we can still make our planned outing next Friday, May 17. One fix may be to drill a hole through the front awning frame and use a bolt to secure it; the other may be to run a cable/rope from the rear top to the front top of the awning. I'm not going to let this setback discourage us from our first outing!
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