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Old 06-18-2017, 11:05 PM   #121
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Called dealership today. The service dept. guy had to ask how many lights I needed. Did a walk through while he was on the phone. I've got 18 of those freaking things. The warranty lady called back 45 mins later and said they would have to order them and would call when they arrived to set up an appointment. The wait begins.......


Got a call back yesterday that my lights are in. Stopping by Burtons on the way home Saturday to have them replaced. Was told 1-2 hrs wait time.


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Old 06-19-2017, 04:25 PM   #122
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I just called Jayco with my VIN and my 2017 JayFlight SLX 265RLS was built in March 2017 and was not part of the recall.
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Old 06-19-2017, 07:40 PM   #123
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Anyone had any luck getting Jayco to pay for a mobile service unit to replace the lights? My trailer is seasonal and cant be taken out at least until fall if at all. There is new landscape that may be destroyed if the trailer were moved and dismantling would have to be done. I called the dealer and they said they thought Jayco would cover it and would call me back. Well guess what they are now not calling be back.
I have the same situation and it will cost me $100 for them to come to my campsite (the dealer). I called Jayco to complain and they said too bad, if I want it fixed for free I have to drag it back to the dealer. I'm seriously thinking about trading it in and going back to Forest River. I've had several things wrong with my 264BHW. quality control is nonexistant.
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Old 06-19-2017, 07:49 PM   #124
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I have the same situation and it will cost me $100 for them to come to my campsite (the dealer). I called Jayco to complain and they said too bad, if I want it fixed for free I have to drag it back to the dealer. I'm seriously thinking about trading it in and going back to Forest River. I've had several things wrong with my 264BHW. quality control is nonexistant.
If you are that unhappy over a $100. mobile trip you should trade that puppy and get what you want.
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Old 06-20-2017, 11:22 AM   #125
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Does any manufacturer send a tech or mechanic to any destination for free to handle warranty work?

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Old 06-20-2017, 12:54 PM   #126
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Can you tell us what lamp they sold you. I don't want to haul mine thru Houston Texas Traffic for new light bulbs..
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Old 06-20-2017, 01:01 PM   #127
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It's the entire assembly.
Mine look like these:K-1051SQ/K1050Q NEW: LOW PROFILE ROUND SURFACE MOUNT LED, CEILING LIGHT W/ SWITCH — Command Electronics


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Can you tell us what lamp they sold you. I don't want to haul mine thru Houston Texas Traffic for new light bulbs..
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Old 06-20-2017, 02:53 PM   #128
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when we got our new camper told the dealer we were going to pack it in seasonal site. only 5 mile from them told them to check over real good because it was going to cost me extra to get it parked. I asked them about the recall around the 1St of may they didn't know about it two week later they called about the recall call three week ago they call to tell me my light were in told me it cost me for service call told them just get it done should be done by the first it BS that they are going to charge me 10 or 20 dollars a mile to come out and change them. Jayco to me has gone down hill after they were sold we have owned 3 camper all Jayco but this one had cuts in the sofa couldn't see till you sat down Jayco will not fix still trying to get heat into bathroom have to see if he can fix that or not. maybe last Jayco I buy.
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Old 06-21-2017, 05:08 PM   #129
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I received a call from the dealer yesterday letting me know my lights were in. Took the trailer in today and they replaced them all. I dropped the trailer off and they called me about 1.5 hrs later to pick it up. Crestview RV in Selma, TX has always been good to me.
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Old 06-21-2017, 05:13 PM   #130
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I have the same situation and it will cost me $100 for them to come to my campsite (the dealer). I called Jayco to complain and they said too bad, if I want it fixed for free I have to drag it back to the dealer. I'm seriously thinking about trading it in and going back to Forest River. I've had several things wrong with my 264BHW. quality control is nonexistant.
I spent more than that on beer yesterday. You want the dealer to drive out to your camping spot for free?

As if forest river would do that.
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